In just the first three months of implementing TouchBistro Online Ordering, venues see a 30% increase in monthly transactions.* *All growth rates are calculated on a same-store sales basis for the applicable period of time.
In just the first three months of implementing TouchBistro Reservations, venues see a 24% increase in monthly transactions.* *All growth rates are calculated on a same-store sales basis for the applicable period of time.
You need a booking system that can keep up with the changing needs of your restaurant and guests. TouchBistro Reservations helps you see who’s coming for dinner so you can prepare for whatever comes your way.
Convert first-time guests into lucrative regulars with customized reservation notes for allergies, dining preferences like a favorite bottle of wine, and special occasions such as anniversaries and birthdays.
Easily keep an eye on table status so you can manage your restaurant’s capacity and keep waitlist guests happy with a reservations software that’s fully integrated with your POS.
Protect your restaurant against no-shows with two-way SMS and email communication that automatically reminds guests of upcoming reservations, and optional credit card fees for missed bookings.
Your front-of-house and back-of-house teams will be in sync when your POS and booking system work together seamlessly.
Fill your tables by accepting bookings through your website, tbdine.com, and Google.
Access critical business data in the TouchBistro Dine portal, so you can manage your business from anywhere, at any time.
Download our full list of product features.
My favorite thing about TouchBistro Reservations is the easy integration into my Google My Business page and how quickly someone can just make a reservation online. Once those reservations come in, we're able to utilize the reservations tablet to seat those people and find out what stage of the meal they're in. It really is like a whole soup-to-nuts process for the customer journey while they're here, and it's all run through that reservations iPad. TouchBistro Reservations has actually been more effective than I had originally even hoped for, beyond just taking reservations.
Before TouchBistro Reservations, we were using pen and paper – it was pretty painful. Now, I love being able to have two-way communications with customers. Reservations is an invaluable tool and the insights it provides has helped us adjust our seating times so we're providing the best customer experience while filling and turning tables as efficiently as possible.
We love how we can collect customer feedback through TouchBistro Reservations. We can see when our customers are happy and what we can do to improve. On top of that, we're able to collect our customers' contact info, which allows us to promote directly to them.
Lan Vietnamese Restaurant
Check out what guests see when they make reservations through our discovery platform.
Learn how you can use an online restaurant reservation system to minimize no-shows, manage capacity limits, delight guests, and more with these free resources from the TouchBistro blog.