TouchBistro’s Restaurant Loyalty Software

Turn first-time guests into regulars, and regulars into promoters with a loyalty solution that helps your restaurant create rewarding experiences for every guest.

In just the first three months of implementing TouchBistro Loyalty, venues see a 12% increase in monthly transactions.* *All growth rates are calculated on a same-store sales basis for the applicable period of time.

In just the first three months of implementing TouchBistro Loyalty, venues see a 13% increase in monthly transactions.* *All growth rates are calculated on a same-store sales basis for the applicable period of time.

Increase Customer Lifetime Value with a Powerful Customer Relationship Management Platform

TouchBistro Loyalty combines the sophistication of a large, chain CRM and rewards platform, with features built for independent restaurants. Use it to understand what guests want, generate more sales, and grow your business.

A CRM Platform to Help You Deliver an Exceptional Guest Experience

TouchBistro Loyalty doubles as a CRM platform, letting you capture details like number of visits, average spend, order history, birthday, and more to give diners more of what they want.

Create Targeted Promotions with Marketing Integration

Integrates with TouchBistro Marketing so you can combine guest data with advanced email marketing and in-app message campaigns for a 360-degree customer engagement solution – all on one platform.

Integrated Online Ordering to Supercharge Every Revenue Stream

Incentivize repeat orders across all your channels. Use TouchBistro Loyalty and TouchBistro Online Ordering together to reward customers whether they order in venue or online.

A Customer Web App to Increase Guest Engagement

Our easily customizable Customer Web App allows diners to earn, redeem, and track their rewards, all from their own device.

Rewards You Can Customize for Your Business

Tailor your loyalty program to meet the needs of your bar, food truck, FSR, or QSR with a rewards system based on guest spend and items purchased.

More Customer Loyalty Features for Restaurants

Streamline Operations with POS Integration

Diners earn loyalty points and rewards automatically based on items purchased and amount spent.

Make Data-Driven Decisions with Detailed Reporting

Access detailed reporting on your rewards and loyalty programs to help you make smarter decisions for your business.

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Product Guide

Want to learn more about TouchBistro Loyalty?

Download our full list of product features.

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See Why Customers Love TouchBistro Loyalty

TouchBistro Loyalty has definitely helped us drive repeat business. We love the flexibility of it. We can build any type of program we dream of, with points, discounts, buy-one-get-one – the options are endless!

Mustard Seed Cafe

Michael Perkins

FAQ

TouchBistro Loyalty is currently available to restaurants in Canada (excluding Québec) and the United States.

No additional hardware is required to run TouchBistro Loyalty.

Yes. Your TouchBistro customer loyalty programs can be used across your restaurant’s locations.

Yes. TouchBistro Loyalty integrates with TouchBistro Online Ordering, so customers can earn and redeem rewards when placing orders in venue or online.

You can track personal information provided through contact information, visit data (frequency, spend, orders, etc.), and rewards redeemed (check discounts, item discounts, buy X get Y, etc.).

Customers can access their loyalty accounts from any device via the restaurant’s branded Customer Web App or in-venue via the POS.

Not at this time. However, you can offer customers the ability to load and store value through our TouchBistro Gift Cards solution.

Yes. TouchBistro Loyalty integrates with TouchBistro Marketing so you can use diners’ personal information, visit data, and more to send guests rewards tailored specifically for them.

Grow Your Loyalty Expertise

Visit TouchBistro’s Blog to discover trends in restaurant rewards programs, insights about hospitality marketing, techniques for delivering a memorable guest experience, and more.