Online Ordering

Offer online ordering without the extra fees

Keep 100% of your profits with a POS-integrated online ordering solution for restaurants that lets you accept takeout/delivery orders directly through your website.*

14%
increase in monthly transactions

in just the first 3 months of using TouchBistro Online Ordering

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Features

Eliminate commission fees, maximize online orders

Say goodbye to third-party fees. When customers order directly from you, you pay $0 in commission fees, so more profits stay in your pocket.*

online ordering for restaurants scheduled orders

Increase revenue with multi-touchpoint restaurant online ordering

Accept immediate and scheduled orders through your restaurant’s website, Google My Business profile, social media channels, and more.

online ordering for restaurants discount example

Send targeted online promotions with Marketing integration

Integrates with TouchBistro Marketing so you can combine guest data with advanced email marketing to send diners lucrative online promotions at the right time.

online ordering for restaurants menu management

Manage your menu anytime, anywhere

Conveniently manage and update your online menu from anywhere with TouchBistro Cloud.

online ordering for restaurants loyalty integration

Drive repeat orders with an integrated loyalty program

Attract customers who prefer to order online and keep them coming back with lucrative loyalty programs. Let them place orders, collect points, and redeem rewards from anywhere.

Do even more with online ordering for restaurants

Fulfill orders faster with POS integration

As soon as a diner places an order online, you’ll receive a notification about it on your POS system so you can accept it right away.

Reach new customers on our discovery platform

A listing on TouchBistro Dine helps your restaurant reach new customers to increase online ordering revenue.

Set customer expectations through customizable settings

Easily update order hours, closures, wait times, delivery boundaries, delivery fees, payment types, and more, to ensure a great customer experience.

Streamline operations with integrated online payments

Restaurants in the United States and Canada can accept POS-integrated payments online to ensure seamless pick-ups and deliveries.

Create a seamless guest experience with digital gift cards

The TouchBistro Gift Cards integration gives customers the option to pay for online orders using digital gift cards and the ability to purchase digital gift cards from your online ordering page.

Easily offer delivery with the DoorDash Drive integration

No delivery drivers? We’ve got you covered. The TouchBistro Online Ordering and DoorDash Drive integration is a commission-free delivery solution that helps you get your orders from door to door without lifting a finger.

Commission-free delivery starts here

TouchBistro Online Ordering integrates with DoorDash Drive so you can get your deliveries from door to door for one flat fee per order.

  • Expand your reach with delivery Let guests order from your website while DoorDash Drive handles the delivery.
  • Protect your bottom line Pay a flat fee per order and no commission. Choose to pass costs on to customers as needed.
  • Offer flexible delivery options Let guests order for now or later, based on their schedule.
  • Deliver a seamless guest experience Customers ca pay online, track orders in real-time, and enjoy a fully contactless experience.
  • Simplify delivery operations Drivers are dispatched automatically — no extra steps for your staff.
  • Cut costs with smart delivery tools Manage and track delivery performance right from your POS to drive efficiency and savings.
TouchBistro Product Guide

Want to learn more about TouchBistro Online Ordering?

Download our full list of product features.

ProductGuide
Customer Stories

Trusted by restaurants like yours

FAQ

Frequently asked questions

  • TouchBistro Online Ordering is currently available in the United States and Canada (excluding Québec).

  • TouchBistro Online Ordering is only available in English. You can write your menu items in any language that uses the Latin alphabet.

  • TouchBistro Online Ordering only integrates with the TouchBistro POS.

  • Your customers can place orders in three ways when your restaurant uses TouchBistro Online Ordering: 1) Your website: You will be able to add an “Order Now” button to your restaurant’s website during the onboarding process. 2) Direct Link / Social Media: You will also receive a direct URL to your online ordering page that you can share with customers anywhere, including on social media. 3) TouchBistro Dine: Customers can also place orders with you through TouchBistro’s discovery site.

  • Yes, customers can use your online ordering platform to order ahead and schedule pick up for a time that is convenient for them. This feature is especially useful for large orders and special occasions, like Mother’s Day. With our TouchBistro Loyalty integration, you can even influence ordering behavior by providing incentives for ordering during off-peak times.

  • TouchBistro is not able to update your restaurant’s website directly, but will provide you with the code for your “Order Now” button. Please contact your website administrator for help adding this button. In the meantime, you can share your online ordering page directly with customers using your restaurant’s TouchBistro Dine page.

  • Yes, your customers can pay and tip online with TouchBistro Online Ordering. Integrated online payments are currently available to TouchBistro customers in the United States and Canada. Click here to learn more about payment processing for customers in the U.S. Click here to learn more about payment processing for customers in Canada.

  • Restaurants with TouchBistro Online Ordering can offer delivery through their own delivery fleet or access a network of on-demand local drivers through our integration with DoorDash Drive.

  • No, TouchBistro Online Ordering does not directly integrate with Uber Eats or SkipTheDishes. You can use our DoorDash Drive integration for commission-free delivery, or an online ordering aggregator to manage your third-party orders alongside your TouchBistro Online Ordering orders.

  • Restaurants using their own delivery fleet will need a long range card reader to accept card transactions at the door. Please contact TouchBistro support for more details. Alternatively, you can call your customer at the phone number they provided with their order and take payment over the phone. For restaurants using the DoorDash Drive integration, all payments must be processed online. DoorDash Drive couriers cannot accept payment when delivering orders.

  • You’ll receive a notification on your TouchBistro POS whenever a customer places an order online.

  • Card processing fees will still apply. However, TouchBistro Online Ordering does not charge any commission fees on online orders, unlike many third-party providers.

Still have questions?

No worries, our team is happy to walk you through the details.

Contact Us
Resources

Maximize your restaurant’s takeout and delivery efforts

Want to know how to prepare your restaurant for online ordering, or how to market your takeout and delivery revenue streams? Check out TouchBistro’s Blog for these helpful insights and more.

Ready to learn more?

See TouchBistro Online Ordering in action

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