Customer Case Studies
How TouchBistro POS Helps DaiLo Evolve With the Times
By
Katherine Pendrill
Family Style Restaurant POS
Solutions that serve you so you can serve more
Fast, reliable, and easy-to-use, TouchBistro is built to help family style restaurants maximize margins and delight guests.
Why TouchBistro
Run your restaurant, grow your business
Increase sales
- Maximize every cover with smart upselling prompts for servers.
- Reach more diners – and keep 100% of the profits* – with online orders.
- Turn first-time customers into regulars with a loyalty program for in-venue and online orders.
Deliver a great guest experience
- Split bills evenly, by seat, or by item with a simple swipe.
- Eliminate order errors and speed up service with a POS servers can take tableside.
- Keep service moving, even when the internet is down, with offline payments.
Save time and money
- Keep the FOH and BOH in sync with order routing, audible alerts, and easy-to-clear tickets.
- Create, duplicate, and adjust menus for any location from anywhere.
- Lower labor costs with staffing tools that help you make money-saving decisions.
POS Features
Designed to keep you on the floor and out of the weeds
Made for the chaos of big groups and shared plates, TouchBistro POS helps you handle the rush with tableside ordering, bill splitting by seat or item, and built-in upselling prompts for servers.
Bill Splitting
Turn tables faster by allowing servers to instantly split bills between customers, evenly, or by item.
Reporting & Analytics
Make informed decisions faster with detailed reporting that you can view from anywhere, at any time.
Floor Plan & Table Management
Optimize your layout to manage capacity and improve the flow of service with the ability to customize and edit your floor plan.
Menu Management
Easily build, edit, and manage on- and off-premise menus from one centralized location.
Additional POS features
Offline Mode
Even if you lose internet connectivity, TouchBistro’s offline mode allows you to continue taking/closing orders, sending orders to the KDS, and taking offline payments.
Staff Management
Save time and simplify staff management with custom access permissions, tools for tracking employee activity, and more.
POS Integrations
Our restaurant POS software integrates with best-in-class technology solutions, making it a truly all-in-one platform for powering your business.
Tableside Ordering
Take orders, upsell, and split bills right at the table with a mobile POS that moves with you.
Customer Stories
Trusted by restaurants like yours
“Before the reservation system, everything was done manually. You had to have the servers tell you when you when they were printing checks, and you would walk around the room to see who was on dessert. Now, the minute a check gets printed, you can look at the screen and tell a guest “I have something coming up now, within the next 5-10 minutes.”
Alex MacDougall
Pearl Diver
"Now that our servers have iPads, they can go directly to the table and make changes on the spot and add any modifiers. TouchBistro really reduces rework because you can clarify the order with the customer right there at the table. The server just hit the button and, boom, the order is sent to the kitchen – everybody's got it and the work can begin. It's very much streamlined our processes."
Laurel
d'Carlo Pasta House
"TouchBistro helps our team stay organized and efficient by helping us with order taking, payment processing, and table management, allowing us to provide faster and more accurate service. It also gives us valuable sales and reporting insights that help us make informed decisions and keep daily operations running smoothly."
Renée Charles
SugarKane
“TouchBistro has helped our kitchen staff run smoothly during our rush hours, and has made it easier for us to place orders. We love the fact that we can see what sells and what doesn't sell and use that information to help us choose specials. TouchBistro’s insightful reports helped us make a new lunch menu, which we've seen people really enjoy! We’ve actually seen an increase in takeout & sit in customers since we went with TouchBistro!”
Mayra Garcia de Monell
Don Fernando
Solutions
Essential products for family style restaurants
Multi-Location POS
Running more than one location?
Manage them all in one place with TouchBistro’s multi-unit solution.
Resources
Free resources for family style restaurants
Exceptional service and a crowd-pleasing menu are just the basics of the family style dining experience. Educational content from the TouchBistro Blog can help you take your guest experience up a notch to stand out from the competition.
placeholder
See what TouchBistro can do for your family style restaurant
