TouchBistro’s Customer Support Services
You don’t work 9 to 5, so neither do we. Our world-class support specialists, based out of North America, are available 24/7/365 to help with your TouchBistro products.
Easy and Intuitive Set-Up
Our one-box POS solution is easy to set up, so you can start using TouchBistro right away. And if you prefer an expert by your side, our remote installation specialists are here to help.
Get Up and Running Faster with Training
TouchBistro’s thorough training process will make you feel like an expert in no time.
Help When You Need It with Round-the-Clock Support
Troubleshooting a problem? Have questions? You can reach a TouchBistro specialist via phone, chat, or email any hour of any day – including holidays.
Contactless Diagnosing with Remote Access
Not sure what’s wrong? TouchBistro specialists can log in to your POS from anywhere in the world to diagnose and resolve problems.
Want to learn more about TouchBistro TouchBistro POS Customer Support?
Download our full list of product features.
See Why Restaurateurs Love TouchBistro’s Customer Support
Every update there is something better. The support is amazing; they are patient and actually listen to your problems and ideas. There's also a TouchBistro community to share ideas and make suggestions.
Driftwood Inn & Pebbles Restaurant
Before TouchBistro, we used Profitec POS and dealt with ongoing broken printers, calling in all the time to fix problems, and it was too expensive. We found TouchBistro and figured it was time for something different. I have no computer knowledge, but TouchBistro's install and onboarding made the set-up process easy. Now I don't have to spend hours trying to fix broken hardware. Thanks, TouchBistro!
The Old Bavaria Haus Restaurant
Great POS. We've used others, but this one blew the competition away. It's very easy for the staff to learn, even for those who have no previous POS experience. I love that the app is constantly upgrading. Whenever we contact tech support, they get back to us within 30 minutes. No matter what, they always solve the problem.
Other POS Features
Round-the-clock customer support is just one of the perks you’ll get as a TouchBistro customer. A POS license also comes with these features:
Reporting & Analytics
Make smart business decisions with access to 50+ reports.
Creating and changing your menu has never been easier.
Monitor staff performance to inform decisions that optimize labor costs.
Floor Plan & Table Management
Manage capacity and update your floor plan with a few taps.
Input orders tableside with our mobile POS.
Find Helpful Resources on the TouchBistro Blog
Our blog is home to educational content that can help you learn more about TouchBistro’s products, find the right tech for your restaurant, run your business more easily, and more.