TouchBistro’s Customer Support Services

You don’t work 9 to 5, so neither do we. Our world-class support specialists, based out of North America, are available 24/7/365 to help with your TouchBistro products.

Are you a TouchBistro customer looking for support?

Get In Touch Now

Easy and Intuitive Set-Up

Our one-box POS solution is easy to set up, so you can start using TouchBistro right away. And if you prefer an expert by your side, our remote installation specialists are here to help.
Get Up and Running Faster with Training

TouchBistro’s thorough training process will make you feel like an expert in no time.
Help When You Need It with Round-the-Clock Support

Troubleshooting a problem? Have questions? You can reach a TouchBistro specialist via phone, chat, or email any hour of any day – including holidays.
Contactless Diagnosing with Remote Access

Not sure what’s wrong? TouchBistro specialists can log in to your POS from anywhere in the world to diagnose and resolve problems.

Learn more about the POS

Product Guide

Want to learn more about TouchBistro TouchBistro POS Customer Support?

Download our full list of product features.

download now

Customer Story

How TouchBistro Got Monica’s Up & Running Faster

Watch the Video (0:30)

See Why Restaurateurs Love TouchBistro’s Customer Support

Every update there is something better. The support is amazing; they are patient and actually listen to your problems and ideas. There's also a TouchBistro community to share ideas and make suggestions.

Driftwood Inn & Pebbles Restaurant

Wheath Ralla

Other POS Features

Round-the-clock customer support is just one of the perks you’ll get as a TouchBistro customer. A POS license also comes with these features:

Learn more about our POS system

Find Helpful Resources on the TouchBistro Blog

Our blog is home to educational content that can help you learn more about TouchBistro’s products, find the right tech for your restaurant, run your business more easily, and more.