HARDWARE REQUIREMENTS

Your venue is unique, so it only makes sense that your TouchBistro solution will be made up of a unique combination of the hardware below. To find out exactly what hardware you need to run the best solution for your restaurant, contact us. We'd be happy to help!

Here is a list of all hardware that is used in solo-iPad and multi-iPad solutions:

Section Image
Image
Description
Reccomendations/Model No.
Apple Hardware
iPad Hardware Requirements
iPad
  • Apple tablet that operates as the POS terminal
  • Staff can take it to the table or leave stationary at a counter
  • TouchBistro is compatible with all iPad models, with the exception of the first generation iPad. However, we strongly suggest always purchasing the latest iPad models for the best experience and longevity of support.

Recommended Models: iPad Air 2, iPad Mini 4, iPad Pro.

iPad Hardware Requirements
Apple Mac Mini Computer
  • Acts as the server or “the brain” of the system
  • Stores all of your restaurant’s TouchBistro data
  • Syncs all iPads, so changes on one iPad are made to all the others
  • Multi-iPad solutions require either a Mac Mini or iMac Computer
  • Required for multi-iPad setups
  • Suggested for venues using up to 5 iPads
  • Requires monitor, keyboard, and mouse to operate

Model: 2.6GHz Dual-Core Intel Core i5 8GB 1600MHz LPDDR3 SDRAM 256GB PCIe-based Flash Storage

iPad Hardware Requirements
iMac Computer
  • All-in-one desktop computer; combines display & processor
  • Acts as the server or “the brain” of the system
  • Stores all of your restaurant’s TouchBistro data
  • Syncs all iPads, so changes on one iPad are made to all the others
  • Multi-iPad solutions require either a Mac Mini or iMac Computer
  • Required for multi-iPad setups
  • Suggested for venues using 6 iPads or more
  • Requires keyboard and mouse to operate

2.8GHz Quad-core Intel Core i5 8GB 1600MHz DDR3 SDRAM - 2X4GB 256GB Flash Storage

iPad Hardware Requirements
Mac Pro
  • Apple's fastest and most powerful computer
  • Acts as the server or "the brain" of the system
  • Stores all of your restaurant’s TouchBistro data
  • Syncs all iPads, so changes on one iPad are made to all the others
  • Multi-iPad solutions require either a Mac Mini or iMac Computer
  • Recommended for venues with 15+ iPads
  • Delivers optimal speed and performance for high-volume venues
  • Requires monitor, keyboard, and mouse to operate

3.5GHz 6-Core Intel Xeon E5 processor with 12MB L3 cache and Turbo Boost up to 3.9GHz. 256GB PCIe-based flash storage

iPad Hardware Requirements
Airport Extreme
  • Apple router that provides a secure, local wi-fi connection
  • Lets the terminals (iPads) and printers communicate with each other wirelessly
  • Necessary for all set-up types.
  • Gives off separate WiFi signal from your Internet

Kitchen / Impact Printers
iPad Hardware Requirements
Impact Printer
  • Ethernet printer for printing kitchen tickets/chits
  • Makes noise to alert kitchen staff of new ticket/chit
  • Prints a double copy receipt/chit from the iPad wirelessly
  • Wired to the router via Ethernet cable
  • Impact paper required
  • TouchBistro is not compatible with USB or parallel printers
  • Note: Epson printers from a previous POS may have proprietary firmware that's incompatible with TouchBistro. TouchBistro will only install and support Epson printers purchased through TouchBistro or one of its hardware partners.

Star Micronics Impact – SP 700 series or Model: Epson: TM-U220B Model: M188B equipped with a single Ethernet interface port.

Receipt / Thermal Printers
iPad Hardware Requirements
Thermal Printer
  • Silent Ethernet printer for printing receipts or chits in the front of house
  • Prints receipts/chits from the iPad wirelessly
  • Wired to the router via Ethernet cable
  • Thermal paper required (Star TSP650 II or SM-S220 Bluetooth Receipt Printer)
  • TouchBistro is not compatible with USB or parallel printers

Star Micronics: TSP100III series (143IIIL), TSP100 series (113L/143L), TSP650 II or Epson: TM-T88V-325 Model: M244A equipped with a single Ethernet interface port.

Accessories
iPad Hardware Requirements
Cash Drawer
  • Traditional printer-driven cash drawer
  • Opens at cash-out or on demand wirelessly from the terminal
  • Connected to printer via RJ12 cable
  • Must be a printer-driven model which uses an RJ12 connection
  • Can be used with solo or multi-iPad configuration

Model: MMF Val-u-Line Series

iPad Hardware Requirements
Cash Drawer Cable
  • Connects cash drawer with receipt printer

Model: RJ12 cable (looks like a phone jack cable)

iPad Hardware Requirements
Ethernet Switch
  • Allows you to connect more Ethernet cables to the Airport Extreme; similar in concept to using a power bar for electrical cords
  • Can be purchased at almost any electronics/computer store for $20-$40.
  • Only required for multi-iPad setups.

iPad Hardware Requirements
Ethernet Cable (CAT5)
  • A common POS cable that is used with the TouchBistro system
  • Connects your printers and server (Mac Mini or iMac) to the router (Airport Extreme)
  • Need an additional CAT5 Ethernet cable for each printer you have

iPad Hardware Requirements
Keyboard
  • Traditional keyboard that allows for control and updating of iMac or Mac Mini
  • Must be USB keyboard
  • Only required for multi-iPad setups
  • Required to receive remote support from TouchBistro

iPad Hardware Requirements
Mouse
  • Traditional computer mouse that allows for scrolling and navigating on computer display
  • Must be USB mouse
  • Only required for multi-iPad setups
  • Required to receive remote support from TouchBistro

iPad Hardware Requirements
Monitor
  • Display screen allowing you to view restaurant data, perform updates, etc on your iMac or Mac Mini
  • Must be HDMI compatible
  • Only required for multi-iPad setups
  • Required to receive remote support from TouchBistro

iPad Hardware Requirements
Barcode Scanner
  • Wireless Bluetooth UPC barcode scanner for use with TouchBistro
  • Supports the OS-certified Socket CHS 7Ci portable barcode scanner
  • Scanning barcodes with the mobile scanner can be done from the register, at a table, or in an order screen
  • Full online tutorial documentation for easy training

iPad Stands and Enclosures
iPad Hardware Requirements
iPad Stands
  • Case, stand, or enclosure for your iPad
  • Additional protection for your iPad from breakage, spillage, and general wear and tear
  • Safely secures your terminal (iPad) to a counter to prevent theft
  • Stand can be landscape or portrait
  • For merchant processing integration, stands must be compatible with mobile swipers
  • Can be purchased through Heckler, Archelon, Monitors in Motion, or other iPad accessory companies

iPad Straps
iPad Hardware Requirements
iPad Hand Straps
  • Portable, hand-held cases that allow servers to securely bring an iPad to the table
  • For merchant processing integration, straps must be compatible with mobile swipers
  • Can be purchased through Griffin or other iPad accessory companies