Hardware Requirements

Your venue is unique, so it only makes sense that your TouchBistro solution will be made up of a unique combination of the hardware below. To find out exactly what hardware you need to run the best solution for your restaurant, contact us. We'd be happy to help!

Here is a list of all hardware that is used in solo-iPad and multi-iPad solutions:

Different types of hardware that TouchBistro provides
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What is it?
Considerations
Apple Hardware
iPad Hardware
iPad
  • Apple tablet that operates as the POS terminal
  • Staff can take it to the table or leave stationary at a counter
  • TouchBistro is compatible with all iPad models, with the exception of the first generation iPad, iPad 2, and iPad 3rd/4th Generation. However, we strongly suggest always purchasing the latest iPad models for the best experience and longevity of support.

Recommended Models: iPad 9.7", iPad Pro, or the Mini 4.
Not Supported: First generation iPad, iPad 2, iPad Mini 1, iPad 3rd/ 4th Generation

Mac Mini Hardware
Apple Mac Mini Computer
  • Acts as the server or “the brain” of the system
  • Stores all of your restaurant’s TouchBistro data
  • Syncs all iPads, so changes on one iPad are made to all the others
  • Multi-iPad solutions require either a Mac Mini or iMac Computer
  • Required for multi-iPad setups
  • Suggested for venues using up to 5 iPads
  • Requires monitor, keyboard, and mouse to operate

Model: 2.6GHz Dual-Core Intel Core i5 8GB 1600MHz LPDDR3 SDRAM 256GB PCIe-based Flash Storage (Note: TouchBistro requires a Mac computer with a PCIe-based Flash Storage drive. TouchBistro is not suitable for use on Mac computers with ATA drives or Fusion drives, regardless of storage capacity.)

iMac Hardware
iMac Computer
  • All-in-one desktop computer; combines display & processor
  • Acts as the server or “the brain” of the system
  • Stores all of your restaurant’s TouchBistro data
  • Syncs all iPads, so changes on one iPad are made to all the others
  • Multi-iPad solutions require either a Mac Mini or iMac Computer
  • Required for multi-iPad setups
  • Suggested for venues using 6 iPads or more
  • Requires keyboard and mouse to operate

21.5" 2.3GHz dual-core 7th-generation Intel Core i5 processor - 8GB 2133MHz DDR4 - 256GB SSD Flash Storage. (Note: TouchBistro requires a Mac computer with a PCIe-based Flash Storage drive. TouchBistro is not suitable for use on Mac computers with ATA drives or Fusion drives, regardless of storage capacity.)

Mac Pro Hardware
Mac Pro
  • Apple's fastest and most powerful computer
  • Acts as the server or "the brain" of the system
  • Stores all of your restaurant’s TouchBistro data
  • Syncs all iPads, so changes on one iPad are made to all the others
  • Multi-iPad solutions require either a Mac Mini or iMac Computer
  • Recommended for venues with 15+ iPads
  • Delivers optimal speed and performance for high-volume venues
  • Requires monitor, keyboard, and mouse to operate

3.5GHz 6-Core Intel Xeon E5 processor with 12MB L3 cache and Turbo Boost up to 3.9GHz. 256GB PCIe-based Flash Storage. (Note: TouchBistro requires a Mac computer with a PCIe-based Flash Storage drive. TouchBistro is not suitable for use on Mac computers with ATA drives or Fusion drives, regardless of storage capacity.)

Airport Extreme Hardware
Airport Extreme
  • Apple router that provides a secure, local Wi-Fi connection
  • Lets the terminals (iPads) and printers communicate with each other wirelessly
  • Necessary for all non-food truck set up types
  • Creates a separate Wi-Fi network for your TouchBistro POS

Kitchen / Impact Printers
Impact Printer Hardware
Impact Printer
  • Ethernet printer for printing kitchen tickets/chits
  • Makes noise to alert kitchen staff of new ticket/chit
  • Prints to 2-ply paper to create double copies of your kitchen tickets/chits
  • Wired to the router via Ethernet cable
  • Impact paper required
  • TouchBistro is not compatible with USB, serial, Bluetooth, or parallel port impact printers

Star Micronics Impact – SP 700 series

Receipt / Thermal Printers
Thermal Printer Hardware
Thermal Printer
  • Silent Ethernet printer for printing receipts or chits in the front of house
  • Prints receipts/chits from the iPad wirelessly
  • Wired to the router via Ethernet cable
  • Thermal paper required
  • TouchBistro is not compatible with USB or parallel printers.
  • Star TSP100ECO printers are not compatible.

Star Micronics: TSP100III series (143IIIL), TSP100 series (113L/143L), TSP650 II. Note: TSP100ECO Thermal Printers are not supported.

Thermal Printer Hardware
Lightning Port Thermal Printer
  • Prints receipts/chits from the iPad via the Apple Lightning Cable
  • Silent Ethernet printer for printing receipts or chits in the front of house
  • Thermal paper required

Star Micronics: TSP100IIIIU series (TSP143IIIU)

Accessories
Cash Drawer Hardware
Cash Drawer
  • Traditional printer-driven cash drawer
  • Opens at cash-out or on demand wirelessly from the terminal
  • Connected to printer via RJ12 cable
  • Must be a printer-driven model which uses an RJ12 connection
  • Can be used with solo or multi-iPad configuration

Model: MMF Val-u-Line Series

Cash Drawer Cable
Cash Drawer Cable
  • Connects cash drawer to the receipt printer

Model: RJ12 cable (looks like a phone jack cable)

Ethernet Switch
Ethernet Switch
  • Allows you to connect more Ethernet devices (like printers, EMV PINpads, and additional Airports) to the Airport Extreme
  • Can be purchased at almost any electronics/computer store for $20-$40
  • Only required for multi-iPad setups

Ethernet Cable Hardware
Ethernet Cable (CAT5)
  • A common cable that is used with the TouchBistro system for connecting Ethernet devices
  • Connects your printers, EMV PIN pads, Mac Mini (server), and additional Airports to your main Airport Extreme
  • Need an additional CAT5 Ethernet cable for each printer you have

Keyboard Hardware
Keyboard
  • Traditional keyboard that allows for control and updating of iMac or Mac Mini
  • Must be USB keyboard
  • Only required for multi-iPad setups
  • Required to receive remote support from TouchBistro

Mouse Hardware
Mouse
  • Traditional computer mouse that allows for scrolling and navigating on computer display
  • Must be USB mouse
  • Only required for multi-iPad setups
  • Required to receive remote support from TouchBistro

Monitor Hardware
Monitor
  • Display screen allowing you to perform updates, restore backups, etc. on your iMac or Mac Mini
  • Must be HDMI compatible
  • Only required for multi-iPad setups
  • Required to receive remote support from TouchBistro

Barcode Scanner
Barcode Scanner
  • Wireless Bluetooth UPC barcode scanner for use with TouchBistro
  • Supports the OS-certified Socket CHS 7Qi portable barcode scanner
  • Scanning barcodes with the mobile scanner can be done from the register, at a table, or in an order screen
  • Full online tutorial documentation for easy training

iPad Stands and Enclosures
iPad Stands Hardware
iPad Stands
  • Case, stand, or enclosure for your iPad
  • Additional protection for your iPad from breakage, spillage, and general wear and tear
  • Safely secures your terminal (iPad) to a counter to prevent theft
  • Stand can be landscape or portrait
  • For merchant processing integration, stands must be compatible with mobile swipers
  • Can be purchased through Heckler, Archelon, Monitors in Motion, or other iPad accessory companies

iPad Straps
iPad straps
iPad Hand Straps
  • Portable, hand-held cases that allow servers to securely bring an iPad to the table
  • For merchant processing integration, straps must be compatible with mobile swipers
  • Can be purchased through Griffin or other iPad accessory companies