Media Coverage - TouchBistro

Merchant Payment Ecosystem Trends in 2019

January 30, 2019 | E-Commerce Nation

What are your predictions on 3 top challenges that will have the biggest impact on the merchant payment ecosystem in 2019?   

  • Payment processors and merchant acquirers will need to develop a strategy for the integration of the payment device with software vendors.
  • Payment processors and acquirers will start to view POS and software solution providers as a channel that can bring them customers and augment their sales.
  • The PayFac business model will start to appear in other markets besides just the United States.
  What trends do you think will drive B2C online payments in 2019?    Online ordering with food delivery services will continue to gain popularity.   What will be the key drivers of B2C mobile payments in 2019?    More and more stores will adopt the Apple Store model of eliminating checkout counters, allowing sales associates to take payments anywhere in the store on their mobile devices.   What trends do you think will have the biggest impact on in-store payments in 2019?   Same as above   COMPANY NEWS   TouchBistro does not disclose new products or features in advance of when they are announced.   OPEN API, INNOVATION & CX   How open APIs are changing merchant payments and services in Europe?     No single app is an island anymore. Interoperability between disparate systems is more and more expected, and published open APIs is the only way to achieve that, whether in Europe or anyplace else in the world.   SECURITY   Could you outline key trends that will define security and authentication in 2019?   Biometric authentication will be used by more systems to augment their security procedures.   ACQUIRING   What important are value-added services beyond payments in MPOS adoption and what are the opportunities for payment providers?    The ISO model is dying and being replaced by ISV. Value added software solutions integrated with payment are what will drive growth in the channel for the next year and beyond.

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MPE 2019 predictions by MPE speakers

January 30, 2019 | POSitivity Magazine

Our CEO, Alex Barrotti weighs in with his predictions for 2019 ahead of the 2019 Merchant Payment Ecosystems Awards taking place in Berlin from February 20-22nd.   Excerpt from page 18 of Issue 72.   What are your predictions on 3 top challenges that will have the biggest impact on the Merchant Payment Ecosystem in 2019?   Payment processors and merchant acquirers will need to develop a strategy for the integration of the payment device with software vendors.  Payment processors and acquirers will start to view POS and software solution providers as a channel that can bring them customers and augment their sales.  The PayFac business model will start to appear in other markets besides just the United States.   What trends do you think will drive B2C online payments in 2019?   Online ordering with food delivery services will continue to gain popularity.   What will be the key drivers of B2C mobile payments in 2019?   More and more stores will adopt the Apple Store model of eliminating checkout counters, allowing sales associates to take payments anywhere in the store on their mobile devices. How do see Open APIs are changing Merchant Payments and Services in Europe? No single app is an island anymore. Interoperability between disparate systems is more and more expected, and published open APIs is the only way to achieve that, whether in Europe or anyplace else in the world.   Could you outline key trends that will define security and authentication in 2019?   Biometric authentication will be used by more systems to augment their security procedures.   What’s next for Card Acquiring in 2019?   The ISO model is dying and being replaced by ISV. Value added software solutions integrated with payment are what will drive growth in the channel for the next year and beyond.

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Behind-the-scenes of the big Gordon Ramsay television shoot at Fetch Bistro

July 18, 2018 | Wichita Eagle

Ramsay installed a point-of-sale system by TouchBistro (the Busses had previously been using pen and paper to track their sales) and he pared the menu way down, adding several new dishes with a Ramsay touch. The crew also turned a bocce ball court next to the restaurant into a state-of–the-art dog park with turf. They also put in a photo booth where people and their pets could pose for snapshots together.

The changes Ramsay made have helped them already, Greg said, especially the point-of-sale system and the menu refinement.

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TouchBistro nears OMERS-led investment valuing startup at $200M

June 14, 2018

TouchBistro Inc., a Toronto-based startup that provides restaurants with specialized point-of-sale software, is close to raising an additional $70 million in a new financing round, according to multiple sources familiar with the matter. The new financing deal values TouchBistro at about $200 million and is led by OMERS Ventures, the venture-capital arm of the Ontario Municipal Employees Retirement System pension fund, the sources told BNN Bloomberg. “For a startup that’s leading the market in point-of-sale and on the [iTunes] app store, this financing is a big deal,” one of the sources said in an interview. “For someone like OMERS to put money in, it legitimizes the company.”

Following Are Some Of The Best POS Software Exclusive For The iPad

April 4, 2018 | Fooyoh

TouchBistro is a software that just not caters to the aspect of POS but can also be used to manage the orders of various tables on the same floor. It can be used for making mobile payments, creating menus, schedule the staff and also manage the inventory right from your iPad.

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The CEO of TouchBistro Shares His Number One Tip for Restaurant Success in the Digital World

March 30, 2018 | Future of Business and Tech

Alex Barrotti, the founder and CEO of TouchBistro, offers tips for restaurateurs and stresses the importance of a high-tech point of sale for restaurant success.

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Retailers and Restaurants Turn to Apple Hardware to Improve In-Store Sales

February 21, 2018 | IT Word Canada

TouchBistro was founded in 2010 and sells an EPOS to restaurants. At first, it would direct restaurant owners to buy their own iPads and download its software from the App Store. But as business scaled and customers asked for a one-stop-shop to buy an EPOS solution, TouchBistro partnered with Apple as a reseller. Now, in addition to selling iPads to its clients, it also sells a Mac Mini to clients using 10 or more iPads to synchronize the app over the local network, allowing the restaurant to operate even if the Internet goes down.

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Protecting Customer Data at Restaurants

November 29, 2017 | RestoBiz

“When we swipe a card, tap, or use the pin, the information is exchanged securely and directly with the credit card processor,” explains Alex Barrotti, CEO of TouchBistro. “All we ever get back is a simple ‘declined’ message or an authorization number. We don’t have the ability to store any personal or confidential information, which makes us PCI (Payment Card Industry) compliant. We don’t even see that information.”

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Deloitte Technology Fast 50 Winners Achieve Strong Growth In a Challenging Labour Market

November 9, 2017 | Deloitte

TouchBistro ranked #27 on Deloitte's Technology Fast 50.  The Technology Fast 50 program recognizes Canadian technology companies for their entrepreneurial spirit, innovation, rapid revenue growth, and world-class achievements. This year, the Fast 50 winners achieved an average four-year growth rate of 4,625 per cent, which represents a 74 per cent increase from 2016.

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Self-Serve Kiosks Help a Startup Introduce Its Menu

October 23, 2017 | Kiosk Marketplace Magazine

In selecting a kiosk provider, "We looked for an intuitive and simple interface," she said. She selected TouchBistro, which provides iPad point-of-sale technology for restaurants. She gives the company high marks for customer service.

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