Privacy Policy

Your privacy is important to TouchBistro, Inc. So we have a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and contact us if you have any questions.

Collection and Use of Personal Information

Your privacy is important to TouchBistro, Inc. So we have a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and contact us if you have any questions.

What personal information we collect

  • When you create an TouchBistro, Inc ID, register your products, apply for commercial credit, purchase a product, download a software update, use, register for or inquire after our services or products, or participate in any online survey and submit information to us, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, credit card information, use of services and mobile devices.
  • How we use your personal information

  • The personal information we collect allows us to keep you posted on TouchBistro, Inc’s latest products and services, software updates, support issues for your use of our products and services, and upcoming events. It also helps us to improve our products, services, content, and advertising and corporate communications. If you don’t want to be on our mailing list, you can opt out anytime by contacting us as support@touchbistro.com.
  • We also use personal information to help us develop, deliver, and improve our products, services, content, and advertising and corporate communications.
  • From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with TouchBistro, Inc, you may not opt out of receiving these communications.
  • We may also use personal information for internal purposes such as auditing, data analysis, and research to improve TouchBistro, Inc’s technology, products, services, and customer communications and those of our third party service providers, partners, and affiliates.
  • If you enter into a contest, special offer or coupon program, or similar promotion we may use the information you provide to administer those programs.

Collection and Use of Non-Personal Information

We also collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

  • We may collect information such as occupation, language, postal code, area code, unique device identifier, location, and the time zone where a TouchBistro, Inc product is used so that we can better understand customer behaviour and improve our products, services, and advertising.
  • We also may collect information regarding customer activities on use of our services and products. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our products, and services are of most interest, how they are used, and how they can be improved. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies

TouchBistro, Inc’s website, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behaviour, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

TouchBistro, Inc and its partners use cookies and other technologies in mobile advertising services to control the number of times you see a given ad, deliver ads that relate to your interests, and measure the effectiveness of ad campaigns. If you do not want to receive ads with this level of relevance on your mobile device, you can opt out by accessing the following link on your device: https://www.touchbistro.com. If you opt out, you will continue to receive the same number of mobile ads, but they may be less relevant because they will not be based on your interests. You may still see ads related to the content on a web page or in an application or based on other non-personal information. This opt-out applies only to TouchBistro, Inc advertising services and does not affect interest-based advertising from other advertising networks.

TouchBistro, Inc and our partners also use cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with TouchBistro, Inc more convenient and personal. For example, knowing your first name or other identifier lets us welcome you the next time you visit or use the TouchBistro, Inc products or services. Knowing your country and language and some details about you helps us provide a customized and more useful experience. Knowing someone using your computer or device has shopped for a certain product or used a particular service helps us make our advertising, application design and communications more relevant to your interests. And knowing your contact information, product serial numbers, and information about your computer or device helps us register your products, personalize your operating system, customize and configure our products and services, and provide you and your customers with better customer service.

If you want to disable cookies and you’re using the Safari web browser, go to Safari preferences and then to the Security pane to disable cookies. On your TouchBistro, Inc mobile device, go to Settings, then Safari, and then to the Cookies section. For other browsers, check with your provider to find out how to disable cookies. Please note that certain features of the TouchBistro, Inc website, applications, or services may not be available if cookies are disabled.

As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends, to administer the site and services, to learn about user behaviour on the site and services, and to gather demographic information about our user base as a whole. TouchBistro, Inc may use this information in our marketing and advertising services and in communications with you and general corporate communications. Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.