Why Touchbistro Believes in a Restaurant Resurgence
March 24, 2021
There are dozens of companies, most located in Silicon Valley, that see the pandemic as an opportunity to reshape the restaurant industry in their favor. These dreams of disruption are dressed in terms that wouldn't have made much sense even a decade ago — things like "cloud kitchens," "on-demand meal delivery logistics platforms" and "made-to-order meal food robots" (not vending machines, they'll have you know).TouchBistro isn't one of those companies.
Restaurants Brace for Winter in a COVID Climate
November 5, 2020
According to TouchBistro, restaurants thinking about roof overhangs, awnings, and other horizontal coverings should face them south to provide shade in the hot summer and sun in the winter. (An example of how strategic this notion is). They could also consider seasonal or roll-down wall panels to protect against strong winds. Ripstop vinyl-coated polyester roll-down wall panels (great for rain) are another option. Side coverings, it said, need to keep outdoor air flowing in order to lower the risk of airborne or aerosol transmission of COVID.
TouchBistro acquires TableUp to launch new loyalty solutions for restaurants
September 11, 2020
Toronto-based TouchBistro has acquired TableUp, a Boston-based startup that provides loyalty and marketing solutions for the restaurant industry. The purchase price of the acquisition was not disclosed. The deal will see TableUp’s technology integrated into TouchBistro’s upcoming loyalty and customer relationship management (CRM) product. The product will be rolled out in phases, with an initial version expected to be available in the North American market in the coming weeks.
Pandemic predicament: 5 Tips to help Kootenay business owners survive and recover
September 11, 2020
COVID-19 has produced plenty of problems for business owners throughout the Kootenays. After the initial shutdown, businesses are now opening back up and adjusting to new guidelines. This transition is tricky for any type of business, and restaurants in particular have a whole host of new regulations to adhere to. KootenayBiz caught up with Jesse Roberts, co-owner of Fire Hall Kitchen & Tap in Cranbrook, to learn how to tackle these new challenges.
POS System Providers Swing Their Sights on Aiding Restaurants
April 7, 2020
Two point-of-sale system providers are taking action to help ailing restaurants as they contend with the repercussions of measures to stem the Covid-19 infection. First, TouchBistro Inc., a provider of payments technology for restaurants, launched its Restaurant Recovery Navigator, a collection of products and services aimed at helping dining establishments struggling with the impact of stay-at-home policies during the Covid-19 pandemic. The company also launched a gift card program and said it planned to offer a proprietary online-ordering service by mid-month, which it said will be free to clients for the first 12 months.
TouchBistro Launches Restaurant Recovery Navigator
April 6, 2020
TouchBistro launched its all-new Restaurant Recovery Navigator, a go-to source for information, insights, products, and one-on-one support to help restaurateurs navigate their business through the COVID-19 pandemic and prepare a path forward for the future. TouchBistro also launched its dedicated gift card offering, a new solution designed to help restaurateurs improve their immediate cash flow during the pandemic; and announced its plans for a proprietary online ordering product, which is set to release by mid-April and will be free for TouchBistro customers for the first 12 months.https://hospitalitytech.com/touchbistro-launches-restaurant-recovery-navigator
As restaurants struggle amid COVID-19 pandemic, TouchBistro hurries launch of online ordering
April 6, 2020
At the Canoe & Paddle, a 120-seat English-style pub in Lakefield, Ont., daily sales have dropped 90 per cent because of the COVID-19 pandemic. The family-run operation has laid off 18 of its 26 staff. To try to keep some business coming in, it’s started delivering alcohol and produce, and is launching a frozen-meal service. The pub’s struggles are typical of those the hospitality sector has faced as social-distancing measures force them to close, which could affect the companies that provide point-of-sale technology. The Canoe & Paddle is one of the more than 25,000 clients of Toronto-based TouchBistro. In response to its customers’ struggles, the firm has hurried the development of a full online ordering system, launching today, for clients who can’t seat diners anymore. It’s also frozen hiring and reduced spending in a bid to weather the storm. “Do I think everybody in the [restaurant POS] space will survive? Absolutely not,” said CEO Alex Barrotti.
How a Canadian Company Is Helping Restaurant Staff Worldwide
December 10, 2019
TouchBistro CEO Alex Barrotti talks about our origin story and how Google Ads have helped with expanding into new markets worldwide. "To help restaurant owners find the app when they’re looking for a payment solution or POS, TouchBistro uses Google Ads. Since using this tool, the number of people searching specifically for TouchBistro has increased by 95% each month in the UK and 47% in Mexico."
OMERS makes largest Canadian tech investment to date with $100-million financing in Toronto’s TouchBistro
September 18, 2019
Pension giant Ontario Municipal Employees Retirement System has made its largest investment in a Canadian early-stage technology company, anchoring a $158-million venture financing by Toronto restaurant-software firm TouchBistro Inc. OMERS, which co-led with JP Morgan Chase a $72-million financing by TouchBistro in 2018, is doubling down by investing $100-million in a deal that is also backed by Barclays, BMO Capital and RBC Ventures. It is believed the financing values the company at about $500-million before the cash infusion. It is one of the largest financings of a tech startup in Canada this year and positions TouchBistro, which is expected to generate close to $50-million in revenue this year, for an initial public offering by early 2021, said co-founder and chief executive officer Alex Barrotti. “I’d like to be the next Shopify,” he said, referring to the Ottawa retail-software giant that is now worth more than eBay or Twitter.
Barclaycard Partners With TouchBistro For POS In UK Restaurants, Pubs
August 30, 2019
Barclaycard, the U.K.-based credit card unit of Barclays Bank Plc, said it entered a partnership with TouchBistro to streamline payments processing in restaurants and pubs. Barclaycard is not integrated with TouchBistro, which offers iPad-based point-of-sale technology for restaurants and bars around the world. The partnership will be more efficient and reduce errors during order taking and payment at U.K. restaurants, bars and pubs, particularly when customers split a bill, according to the companies. "We know that getting customer experience right is vital for a restaurant to build loyalty among its clientele," Nicole Olbe, managing director of partnerships at Barclaycard Payment Solutions, said in a company release. "Our new agreement with TouchBistro will help hospitality outlets streamline their processes, thereby driving revenue and allow waitstaff to spend more time with their customers." TouchBistro operates in more than 16,000 restaurants in 100 countries. Barclaycard said it processes about half the debit and credit card transactions in the U.K. and processed $327 billion in transactions worldwide in 2018.
Barclaycard Teams Up With TouchBistro POS Solution
August 29, 2019
Barclaycard, which processes nearly half of the UK’s credit and debit card transactions, announced today that it has teamed up with TouchBistro, a global iPad-based POS solution for restaurants and pubs. Through the partnership, Barclaycard’s payment solution is now integrated with TouchBistro, unlocking improved speed and accuracy of the bill-paying process for both restaurants and diners. Wait staff use TouchBistro to enter table-side or over-the-counter orders and send them directly to the bar or kitchen for preparation, while food pictures and allergen information are all available at the server’s fingertips. TouchBistro has also partnered with JP Morgan in the USA and EVO Payments in Mexico, teaming up with some of the strongest financial institutions around the world to provide restaurants with integrated payments. This conversion from the ISO to ISV business model in payments is an essential element of the technology renaissance the global restaurant industry is undergoing, and TouchBistro is at the forefront of the evolution.
TouchBistro Sets Benchmark with Payments Attach Rates, RIP Stand-Alone Payments
August 1, 2019
“We have an overall payments attach rate around 60%,” said John Florinis, TouchBistro’s VP of Payments. “This comes as we cross-sell payments into existing customers and onboard new merchants on our payments. Currently new merchants are attaching to our payments in the low 70 percent.”
Canada’s Top 50 FinTech Companies
July 18, 2019
The Digital Finance Institute is pleased to release its list of Canada’s Top 50 FinTech Companies. To prepare the list of Canada’s Top 50 FinTech Companies, the Institute conducted market research and informational interviews with stakeholders to gather data to help identify the leading companies in Canada. A number of factors, such as disruption of service, scalability, growth, external adoption and innovation were taken into consideration when compiling the list of the top 50 companies. In assessing the factors, we standardized the ranges of numeric variables and measured each company’s score index by calculating the weighted average under the comprehensive consideration of the determining factors listed above. The companies listed represent a wide diversity of sub – sectors in FinTech, capital markets, insurance, Blockchain, RegTech, payments and finance. We are grateful for the input and insight we received from the FinTech and finance community across Canada while researching this report and congratulations to all of Canada’s Top 50 FinTech Companies. The Digital Finance Institute is a think tank for digital finance with three foundational pillars – financial inclusion, responsible innovation, and support for women in FinTech. Today, the Institute is run by Millennials, which we believe is important for Canada’s digital economy revolution. In our work, we represent a strategic link in the digital finance ecosystem among the financial services sector. NGO’s, academia, financial regulators and policy makers to promote financial innovation and vibrancy through thought leadership, engagement, advocacy, research and education. That strategic link comes together at APEC 2019, for example, where the institute is invited to give a talk on AI, banking and regulation to the 21 member countries, which helps promote Canadian innovation.
Growjo’s Fastest Growing Companies In Toronto 2019
July 18, 2019
Congrats to the fastest growing companies in Toronto for 2019! Toronto is the startup capital of Canada and the finance capital of Canada. That combination makes for some really fast growing companies. The list below is based on our algorithm which takes numerous data points into consideration such as number of employees, employee growth, estimated or actual revenue, growth triggers (such as funding, new locations, M&As, hiring announcements, etc), current job openings, etc. All companies have less than 1000 employees.
Digital Finance Institute Names Canada’s Top 50 Women in Fintech For 2019
July 11, 2019
TouchBistro's very own Rhonda Bosch, VP of Customer Success makes the prestigious Digital Finance Institute's Top 50 Women in FinTech that recognizes women disrupting financial services through technology in Canada.
Latin American Payments Market Becomes An Emerging Target For Development
June 21, 2019
Evo Payments Mexico earlier this week entered an agreement with TouchBistro to provide an iPad-based point-of-sale tool to help automate payments at restaurants in that country. Evo Payments is a unit of Atlanta-based Evo Payments Inc., and the exclusive payment provider to Citibanamex. "Integrated payments is in its early stages in Mexico, and the new solution from EVO and TouchBistro will be a great asset for restaurant merchants looking to incorporate payments into their business management tools," Brendan Tansill, EVO president, the Americas, said via email.