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TouchBistro's Restaurant Loyalty Program

Turn first-time guests into lucrative regulars, and regulars into promoters with a loyalty program that helps your restaurant create personalized and rewarding experiences for every guest.

Happy restaurant patron paying for her meal at the table

Increase Customer Lifetime Value with a Powerful Customer Relationship Management Platform

TouchBistro Loyalty combines the sophistication of a large, chain CRM and marketing platform, with features built for independent restaurants. Use it to understand what guests want, generate more sales, and promote your business.

  • A CRM to Help You Deliver an Exceptional Guest Experience
    TouchBistro Loyalty doubles as a CRM, letting you capture guest details like birthdays, food preferences, and allergies to deliver personalized, VIP experiences.

  • Rewards You Can Customize for Your Business
    Tailor your loyalty program to meet the needs of your bar, food truck, FSR, or QSR with a rewards system based on guest spend, items purchased, or subscriptions.

  • Integrated Online Ordering to Supercharge Every Revenue Stream
    Incentivize repeat orders across all your channels. Use TouchBistro Loyalty and TouchBistro Online Ordering together to reward customers whether they order in venue or online.

  • A Customer Web App to Increase Guest Engagement
    Our easily customizable Customer Web App lets diners keep track of all of their rewards and see promotions all in one place.

  • Marketing Tools to Help Propel Sales
    Drive repeat business and increase guest spend by sending behavior-based targeted offers via email or the Customer Web App.

see pricing

See Why Customers Love TouchBistro Loyalty

TouchBistro Loyalty has definitely helped us drive repeat business. We love the flexibility of it. We can build any type of program we dream of, with points, discounts, buy-one-get-one – the options are endless!

Mustard Seed Cafe

Michael Perkins

Packages

TouchBistro Loyalty

Includes

  • Customer Relationship Management (CRM) platform
  • Digital Loyalty Accounts for all customers
  • Customer Web App with your restaurant's branding
  • Multiple reward options
  • Marketing tools to design personalized promotions and distribute via email
  • Detailed marketing and rewards reporting

Starting at

$ 99 /mo.

TouchBistro Loyalty Premium

Includes

  • Customer Relationship Management (CRM) platform
  • Digital Loyalty Accounts for all customers
  • Customer Web App with your restaurant's branding
  • Multiple reward options
  • Marketing tools to design personalized promotions and distribute via email
  • Detailed marketing and rewards reporting
  • Customer feedback
  • Marketing automation
  • In-app messaging
  • and more!

Starting at

$ 179 /mo.

FAQ

Where is TouchBistro Loyalty available?

TouchBistro Loyalty is currently available to restaurants in Canada and the United States.

Is additional hardware required?

No additional hardware is required to run TouchBistro Loyalty.

Can this program be used across multiple locations?

Yes. Your TouchBistro customer loyalty programs can be used across your restaurant’s locations.

Can customers earn and redeem rewards through their online orders?

Yes. TouchBistro Loyalty integrates with TouchBistro Online Ordering, so customers can earn and redeem rewards when placing orders in venue or online.

What sort of information can I collect from my customers?

You can track personal information provided through contact information, visit data (frequency, spend, orders, etc.), and promotions redeemed (points, happy hour deals, etc.).

Can I provide diners with a physical loyalty card? Can I create a loyalty app for my customers to download?

Customers can access their loyalty accounts from any device via the restaurant’s branded Customer Web App or in-venue via the POS.

Can customers load a dollar value on their loyalty account for use in-store?

Not at this time. However, you can offer customers the ability to load and store value through our TouchBistro Gift Cards solution.

Grow Your Loyalty Expertise

Visit TouchBistro’s Blog to discover trends in restaurant rewards programs, insights about hospitality marketing, techniques for delivering a memorable guest experience, and more.

See TouchBistro Loyalty In Action

An iPad with the TouchBistro Software opened