TouchBistro Restaurant Loyalty Program
Unlock the power of restaurant rewards
Loyal customers are restaurant gold. Why? They generate more revenue during their customer lifetime than new customers.
That’s why it’s important to have tools like TouchBistro Loyalty, a customer relationship management (CRM) and engagement platform that helps restaurants maximize customer lifetime value by helping create the type of experience that makes guests want to return.
Integrated with your other TouchBistro products, this loyalty program lets you build personalized marketing, multiple reward options, and your own web app with mobile payments.
Get Powerful Customer Insights to Help Boost Revenue
Understand What Your Customers Want
Create detailed profiles within the CRM tool, so you can use guests’ personal, behavioural, and engagement data to deliver an exceptional experience – every time.
Drive More Sales
Encourage repeat visits with powerful campaigns based on customer data.
Promote Your Business – Efficiently and Effectively
Enjoy the sophistication of a national chain-quality CRM and marketing tool with features built for your independent business.
Drive More Sales from Repeat Customers
Create and distribute relevant promotions tailored to past behavior, rewards level, location, and more, increasing the frequency and spend of loyal diners.
Stimulate spending with a customized program design to suit your business: customizable spend, item- and subscription-based programs available.
Redeem offers directly through customers' digital loyalty accounts.
Access detailed reporting on your rewards program and marketing promotions to help you make profit-driven decisions.
Packages
TouchBistro Loyalty
- Customer Relationship Management (CRM) platform
- Digital Loyalty Accounts for all customers
- Customer web app with your restaurant's branding
- Multiple reward options
- Marketing tools to design personalized promotions and distribute via email
- Detailed marketing and rewards reporting
Includes
Starting at
$
99
/mo
COMING SOON
TouchBistro Loyalty Premium
- Customer Relationship Management (CRM) platform
- Digital Loyalty Accounts for all customers
- Customer web app with your restaurant's branding
- Multiple reward options
- Marketing tools to design personalized promotions and distribute via email
- Detailed marketing and rewards reporting
- Mobile payments
- Customer feedback
- Marketing automation
- In-app messaging
- and more!
Includes
Want to learn more about our restaurant customer rewards program?
FAQ
Where is TouchBistro Loyalty available?
Canada and the United States.
Is additional hardware required?
No additional hardware is required.
Can this program be used across multiple locations?
Yes! Your TouchBistro Loyalty programs can be used across your restaurant’s locations.
Can customers collect points through their online orders?
Not at this time.
What sort of information can I collect from my customers?
You can track personal information provided contact information, visit data (frequency, spend, orders, etc.) and promotions redeemed (points, happy hour deals, etc.).
Can I provide diners with a physical loyalty card? Can I create a loyalty app for my customers to download?
Not at this time. Customers can only access their accounts in-venue via the POS and front-of-house staff interaction.
Can customers load a dollar value on their loyalty account for use in-store?
Not at this time. You can offer customers the ability to load and store value through our TouchBistro Gift Cards solution.