Customer Relationship Management (CRM)

Ever walk into a local venue and see a familiar server’s face - only to, moments later, see your regular order waiting and paid for with your account? We love that feeling, too.

That’s why we built TouchBistro with key customer relationship management (CRM) and loyalty features so you too can create regulars, show them love, and keep them coming back.

And with TouchBistro Loyalty, you can incentivize your customers to sign up for your loyalty program, allow them to collect and redeem points, and communicate with them through targeted marketing via SMS, push notifications or email.

Benefits

Increase Sales

Drive repeat business by rewarding loyal customers and tracking orders, account balances, and more

Improve Service

Track favorite order items and past orders for each account

Inform Decisions

Use your regulars’ purchase history to inform menu engineering and promotion decisions

How It Works

Create Accounts

Easily add and manage customer accounts, with fields to track key preferences
Manage Balances

Accept advance payments for your VIPs, specific individuals, or even groups
Settle Up

Bill outstanding balances or pay for orders directly using the customer’s existing account

Create Accounts

Easily add and manage customer accounts, with fields to track key preferences
Manage Balances

Accept advance payments for your VIPs, specific individuals, or even groups
Settle Up

Bill outstanding balances or pay for orders directly using the customer’s existing account