Moving Features from POS App to Cloud: Status Update

Visit this page regularly to stay up to date on features being moved off your POS app and made available in Cloud.

A woman using the TouchBistro software
TouchBistro restaurant POS screenshot

Status of Upcoming Features Being Moved from POS App to Cloud

Throughout this year, we will be making several features available only in Cloud (admin.touchbistro.com) and moving them off your POS app in order to streamline your operations. Below is a list of these features and their status of being moved from your POS app to Cloud.

What are the statuses and what do they mean?

In Progress

We are working on moving the feature off your POS app in the near term.

Note: You may notice that some of your features have already been moved off your POS app, despite the status stating “in progress”. This is because we are implementing these changes in phases, meaning some customers may have a feature moved off their POS app before others. Once a feature has been moved off the POS app for all customers, the status will be updated to “done”.

Coming Soon

We plan to move the feature off your POS app in the future, but have not yet begun the work.

Done

The feature is fully moved off your POS app and can only be managed in Cloud.

Can I manage any of these features in Cloud today, even if they have not yet been moved off my POS app?

Some of these features can already be fully managed, or partially managed, in Cloud today.

Features that can be fully managed in Cloud mean that all settings related to that feature are already available in Cloud.

Features that can be partially managed in Cloud mean that some settings related to that feature are currently available in Cloud, but not all. We are working towards making all features fully available in Cloud.

For features that can be fully or partially managed in Cloud, we’ve provided links to help articles below, where you can learn more about how you can start using these features in Cloud.

More features may be added to the below list in future. Visit this page regularly for the latest updates.

Features Status of features being moved off your POS app Learn how to manage these features in Cloud
Menu – Void Reasons In Progress Learn More
Menu – Sales Categories In Progress Learn More
Menu – Menu Pages In Progress Learn More
Menu – Menu Groups In Progress Learn More
Menu – Menu Items In Progress Learn More
Menu – Modifier Groups and Modifiers In Progress Learn More
Reports In Progress (View list of reports that have been moved off your POS app and their equivalent in Cloud here) Learn More
Floor Plan In Progress Learn More
Staff – Staff Types Coming Soon Coming Soon
Staff – Staff List Coming Soon Coming Soon
Staff – Staff List Coming Soon Coming Soon
Staff – Break Types Coming Soon Coming Soon
Staff – Shift Management Coming Soon Coming Soon
Security Settings Coming Soon Coming Soon
Advanced Settings Coming Soon Coming Soon
Bill/Chit Settings Coming Soon Coming Soon

You can still access these features from your iPad(s) when needed by navigating to Cloud using your iPad’s web browser.

The only exception is if you have multiple iPads set up with an iPad as your main device. You cannot use the main device to access Cloud via a web browser. You can continue to use all of your other iPad(s) to access Cloud via the web.

Your Next Steps

We encourage you and your staff to begin managing your restaurant in Cloud instead of your POS app. Enabling your team to adopt Cloud early on gives them more time to learn and familiarize themselves with the platform before changes happen. This will help to ensure a smoother transition for your team and prepare your business for success.

To begin using Cloud, follow the steps below:

  1. Visit Cloud by going to admin.touchbistro.com
  2. Log in by entering your venue email and password. These are the credentials you created when signing up for your TouchBistro license.

Note: If you created a TouchBistro User Account under your corporation, we recommend that you use these credentials to log into Cloud. Your User Account is the unique account you created with a personal email as your username and a password to access your corporation in Cloud. Remember that you can also invite your staff to set up their own User Account under your corporation. Learn how by reading the help guide here.

To ensure a seamless transition of your features from your POS app to Cloud, we recommend that you always update to the latest version of TouchBistro POS.

Key Benefits of Managing your Restaurant in Cloud

  • Make updates from anywhere, at any time, while instantly syncing changes to your POS.
  • Access and view reports no matter where you are.
  • Increase flexibility and save time by managing everything in a single platform.
  • Make quick updates to your in-venue and online ordering menus at the same time, all from one place.

FAQ

Can I access Cloud from my iPad(s)?

Yes, with one exception. You can use your iPad(s) to navigate to Cloud via web browser. The exception is if you have multiple iPads set up with an iPad as your main device. You cannot use the main device to access Cloud via a web browser.

Will you be launching multi-venue functionality in Cloud?

Yes. We will soon be launching multi venue functionality in Cloud, starting with multi-venue roll-up reporting. This will offer our multi-venue customers the flexibility to view the combined data of multiple restaurants under a single report. We are also currently working on building multi-venue functionality for several other features, including menu management and much more. Please stay tuned for updates on all these launches.

How do I reset my Cloud password?

Click “Forgot password?” on the Cloud homepage. Once you have done this, follow the steps on screen to reset your password.