The Complete Guide to Creating a Customer Web App for Your Restaurant

According to a study by RetailMeNot, 53% of diners use their smartphones to find a restaurant location, while 49% and 37% use their personal devices to browse menus and research new venues, respectively. 

With your customers spending so much time on their phones, a restaurant customer app is a perfect way to reach both new and returning guests alike. However, mobile restaurant app design is a labor-intensive process that can cost you upwards of $100,000 just to get off the ground.

So what do you do if you want all the benefits of a native mobile app, but you don’t have the time or money to build one from scratch? You can use TouchBistro’s Customer Web App. TouchBistro’s CWA is a ready-to-use progressive web app solution that’s exclusively available to TouchBistro Loyalty, Marketing, and Digital Gift Card customers.

In this guide, we’ll cover everything you need to know about setting up your Customer Web App, and how to customize the restaurant app design to complement your brand. With step-by-step instructions and visual illustrations, you’ll see just how easy it is to bring your very own customer app to life.

Not yet a TouchBistro Loyalty, Marketing, or Digital Gift Cards customer? You could be missing out on opportunities to fully engage your customers and drive repeat business.

TouchBistro Loyalty helps you turn first-timers into regulars by giving you the tools to create rewarding experiences for every guest, while TouchBistro Marketing helps you drive engagement by setting up custom promotions, targeted marketing campaigns, and more. And with Digital Gift Cards, you can give diners the ease and convenience of purchasing and redeeming gift cards directly from their smartphones – ultimately helping you drive immediate cash flow and repeat business.