Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

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Support Department of the Year!

2 – Using Your Cash Register

Who Should Watch This Video?

This video walks you through using your Point of Sale cash register. Admins, managers, and staff should all watch this video. This video also walks you through how to do a sign on slip integrated credit card transaction. If you only perform counter service and need to do credit card pre-auths, you should watch the Performing Table Service video to learn how to reconcile credit card tips written on printed slips.

Videos to Watch Before This Video

Performing Table Service

Next Video to Watch

Creating Bar Tabs, Delivery Orders, and Take-Out Orders

See Also

Setting Up Payment Gateways