Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

Email Support

You can also reach us by phone at 888-342-0131 (Outside of North America 647-925-4154). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

stevie customer service16 st side

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Where can I get supplies for my printer?


If you need supplies for your Star Micronics printers, TouchBistro would suggest the following:

Thermal – 50 Rolls 80MM – 3.125 Inch Thermal POS Printer Paper 230ft

Two Ply – 50 Rolls of 3inch 2Ply POS Printer Paper

Single Ply – 50 Rolls of 3inch 1Ply POS Printer Paper

Black & Red Ribbon SP700 – 3 x Star Black & Red Ribbon for SP700 Series Printer

Other TouchBistro compatible supplies