Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

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Submitting your Batch


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Tap Admin | Payment Gateway Options (if you’re an Admin) or Options | Payment Gateway Options (if you’re logged in as a manager staff type).

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If you are using a swiper, tap Batch Summary. If you are using an iPP320 tap Terminal Batch Summary and select your terminal.

NOTE: If you are using offline payments you must submit your Store and Forward payments before submitting a batch.

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