Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

Email Support

You can also reach us by phone at 888-342-0131 (Outside of North America 647-925-4154). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

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Mexico Factura electrónica


Chapter 1. Enabling

1.  If you need to comply with Mexico’s electronic invoice reporting system, you can tap Mexico Factura electrónica on the Integrations screen. This is available only if you are using TouchBistro’s multi iPad solution (i.e., TouchBistro Pro).

2.  Slide Enable to the green position and then tap Done.

3.  Launch your TouchBistro Cloud Reporting page ( on your web browser and access your Integrations page. Click your user name on the far right and click Integrations.

4.  Click the Enable button under Mexico Factura electronica.

5.  When enabled, you will be given a restaurant ID number.

Chapter 2. Guest Checks

When enabled on TouchBistro, your guest checks will include a code the customer can use to claim the business expense.


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