Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

stevie customer service16 st side

Support Department of the Year!

Mexico Factura electrónica – Jaque


Chapter 1. Enabling

1. If you need to comply with Mexico’s electronic invoice reporting system, you can tap Jaque on the Partners screen.

2. Slide Enable to the green position and then tap Done.

3. On your cloud portal click Partners and then click Factura Electrónica. Click the Enable button.

4. When enabled, you will be given a restaurant ID number.

Chapter 2. Guest Checks

When enabled on TouchBistro, your guest checks will include a code the customer can use to claim the business expense.

Return to Integrations