Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at support@touchbistro.com.

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at support@touchbistro.com and a representative will contact you.

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Accounting Integrations (Shogo)

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Chapter 1. Introduction

Shogo is a third party app that allows you to connect TouchBistro to Quickbooks (Windows via web connector or online versions) as well as Xero, Sage One, and Exact.

Chapter 2. Enabling in TouchBistro

1.  Login to your TouchBistro cloud portal.

touchbistro screen capture

2. Click App Marketplace.

touchbistro screen capture

3.  Locate your Shogo “chicklet” and click Set Up.

4.  Select Enabled. Copy your Restaurant ID. You will need to enter this into your Shogo integration. Please consult with your Shogo onboarding representative for the location to enter it. Click Save.

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