What's New

Updating to iPadOS 14

If your iPad(s) are updated to iPadOS 14, please read this update guide.

 

Minimum iOS Requirements for Point of Sale Users

 

In order to be able to receive the latest updates to the TouchBistro Point of Sale, your iPads will need to be running iOS 12.0 or later.

Click here for instructions on how to check if an iOS update is available for your iPad.

 

August 23, 2021

What’s New In 9.4.0?

TouchBistro 9.4.0 addresses some challenges that developed after the release of TouchBistro 9.3.29.

Turning Automatic Updates Off

 

iOS defaults app updating to automatic. In general, it is beneficial to allow apps to automatically update. However, automatic updates can pose certain problems when running TouchBistro Standard and Pro versions. You do not want your iPad updating apps in the middle of a shift, for example.

Note: sometimes an iOS update will turn automatic updates on again. You should always double-check your auto-update settings is turned OFF after an iOS update.

 

Update App then the Pro Server

 

If you’re running the Pro version, it’s best practice to update your iPads to the new version of the TouchBistro app and then update your Pro Server. You must keep version numbers in sync. For example, version 8.6 of the TouchBistro app won’t be able to communicate with your Mac computer running version 8.5 of the Pro Server.

See “Updating TouchBistro” for full instructions on how to make sure TouchBistro is properly updated.

Past Releases

August 10, 2021

WHAT’S NEW IN 9.3.29?

TouchBistro 9.3.29 addresses some challenges that developed after the release of TouchBistro 9.3.27.

July 26, 2021

What’s New In 9.3.27?

TouchBistro 9.3.27 addresses some challenges that developed after the release of TouchBistro 9.3.25.

July 12, 2021

What’s New in 9.3.25?

TouchBistro 9.3.25 addresses some challenges that developed after the release of TouchBistro 9.3.25.

June 28, 2021

WHAT’S NEW IN 9.3.24

TouchBistro 9.3.24 addresses some challenges that developed after the release of TouchBistro 9.3.23.

June 14, 2021

What’s New in 9.3.23

TouchBistro 9.3.23 addresses some challenges that developed after the release of TouchBistro 9.3.22.

June 3, 2021

WHAT’S NEW IN 9.3.22?

TouchBistro 9.3.22 addresses some challenges that developed after the release of TouchBistro 9.3.21.

May 31, 2021

What’s New in 9.3.21?

TouchBistro 9.3.21 addresses some challenges that developed after the release of TouchBistro 9.3.19.

May 17, 2021

What’s New in TouchBistro 9.3.19?

TouchBistro 9.3.19 addresses some challenges that developed after the release of TouchBistro 9.3.18.

May 5, 2021

What’s New in Version 9.3.18?

TouchBistro 9.3.18 addresses some challenges that developed after the release of TouchBistro 9.3.17.

February 8, 2021

What’s New in 9.3.11?

We’ve made substantial changes to Item Modification. Although many are updates to the look and feel, there are some workflow changes you need to be aware of. Note as well, you will start to see some changes to your iPad reporting. No changes to reporting are in this version but you will see warnings about coming changes.

January 11, 2021

What’s New in TouchBistro 9.3.7?

The updated Staff List selection screen has been added to several new TouchBistro options. Users of the Shogo and Factura Electronica integrations are now fully enabled/disabled in Cloud. Admins/Manager will start to see a new End of Day warning.

November 30, 2020

What’s New in TouchBistro 9.3.5?

We’ve added the ability to filter a staff member’s list of shifts on the Staff List screen. If your iPad(s) have been updated to iPadOS 14, see these release notes for a Wi-Fi setting you must disable if you are using payment integrations or certain companion apps.

November 2, 2020

What’s New in TouchBistro 9.3.2?

We've updated the Admin Settings screen to make it more efficient to use for day-to-day operations. Third-party integration information and setup screens have been moved to the TouchBistro App screen.

October 5, 2020

What’s New in TouchBistro 9.3.0?

Setting screens for TouchBistro companion apps you may be integrated with (KDS, CFD, Kiosk, Menu Board) are now grouped under a new main setting screen called TouchBistro Apps. The floorplan Sections screen has been redesigned and now shows the staff type of any staff member assigned to the section.

September 21, 2020

What’s New in TouchBistro 9.2.9?

If you update your iPad(s) to iPadOS 14, the OS has a new network permission you need to ensure is enabled for TouchBistro POS and your TouchBistro companion apps. In 9.2.9, managers can edit shift start times and clock out individual staff members. The Admin account now has the ability to edit a shift start time from the Admin Settings section. We’ve improved the table transfer dialog box.

September 3, 2020

What’s New in TouchBistro 9.2.8?

In 9.2.8, if a staff shift gets edited, the shift will now display who did the edit and the date/time of the edit. If you are using online ordering, we’ve removed the three-hour auto-close feature. We also introduced the TouchBistro QR Code Generator.

August 10, 2020

What’s New in TouchBistro 9.2.6?

In 9.2.6, we complete our cycle of changes to staff management screens, updating their look and streamlining function.

July 27, 2020

What’s New in TouchBistro 9.2.5

Canadian users of TouchBistro Online Ordering will now see flags in the Online Ordering tab to indicate if the order was paid online or if the customer indicated payment on pickup/delivery. If you are a Canadian user using the Chase Merchant Services integration, we’ve modified the look of the setup screen. Screens under Admin Settings | Staff now have Save buttons and will let you cancel out of changes unless you save your changes.

June 1, 2020

What’s New in TouchBistro 9.1.6

If you forget to complete an online order, TouchBistro will now warn you when you try to close your day. We’ve made several changes to setting up Staff Types. A number of the permissions have been renamed and rearranged.

April 20, 2020

What’s New in TouchBistro 9.1.3

We’ve launched TouchBistro Online Ordering. You can start accepting commission-free online orders today by following our quick and easy digital onboarding in your Cloud account. We’ve also added two new Online Ordering Aggregator partners: Ordermark and Deliverect.

April 6, 2020

What’s New in TouchBistro 9.1.1

Users of our Integrated Pro Server have a new way to access support features without having to launch the app. As well, KDS users can now have Menu Categories default to sending Menu Items to multiple kitchen displays simultaneously.

March 27, 2020

What’s New in TouchBistro 9.1

TouchBistro now has its own gift card integration, independent of any other third-party payment system that also provides gift cards. If you add a new printer to your TouchBistro network, TouchBistro now has an auto detect feature. We’ve renamed and added additional functionality to the Staff Type setting Can Launch TouchBistro. Users with this enable for their staff type can push updates to a remote Mac pro server

March 11, 2020

What’s New in TouchBistro 9.0.2

We have made some adjustments to payment workflows for TouchBistro Payments and Barclaycard.

January 23, 2020

What’s New in TouchBistro 9.0?

If you are a multi iPad user, TouchBistro will now autodetect your Pro Sever restaurant. Support options normally available from the Mac Pro Server app can now be accessed via your iPad. Post-9.0 updates will now let you push a Pro Server update to the Mac computer from your iPad. The Admin Setting Screen now has a Search box, helping you find options and settings. Security and Advanced options have been reorganized. The workflows involved in performing refunds and staff returning from a break have been improved. TouchBistro Customer Facing Display has a new update available in the app store. CFD 1.1 now supports the British pound (£) currency symbol.

November 18, 2019

What’s New in TouchBistro 8.9.1?

Version 8.9.1 no longer supports iOS10. If you have an iPad that is still on iOS10, you will need to update its OS before updating to TouchBistro 8.9.1. Version 8.9.1 helps automate sending tickets to the kitchen printer. We’ve made some changes in-app navigation. The format for the time stamp on the floor plan tables is now more readable. Tables in Pro Server now display the check amount. TouchBistro Reservations is now available in the app store. If you are using Online Ordering, new menu items added have Show in Online Ordering Menu enabled. When you start a bar tab with TouchBistro Payments, TouchBistro now captures the card holder name and last four digits automatically.

September 9, 2019

What’s New in TouchBistro 8.9?

TouchBistro POS now integrates with four new third-party inventory applications. For our UK customers, version 8.9 now supports BarclayCard payment devices for integrated payment processing. Breaks reporting has come out of beta status. We’ve changed the way you correct pre-auth tips for TouchBistro Payments.

July 29, 2019

What’s New in TouchBistro 8.8

TouchBistro has added a breaks management feature. Staff can clock out for a break without having to clock out of their shift. Breaks can be set up as paid or unpaid. TouchBistro now supports connection to the RP457c card reader via Bluetooth. We now integrate with the Moby8500 mobile PINpad reader (via Bluetooth). We have also added Store and Forward for Pro Server users. Solo users will notice improved Store and Forward workflow and reporting. On the Cloud, you can now enable an integration with Bevchek. Bevchek is an inventory management solution for restaurants and bars.

June 10, 2019

What’s New in TouchBistro 8.7

n conjunction with the TouchBistro 8.7 update, we’ve also updated the Kitchen Display System (KDS) app to version 2.1. Please Note: If you are using the KDS (especially if it is mission critical to your workflow), please see the first item below on the KDS update before updating either the TouchBistro app or the KDS app. We’ve added a new iPad report called the Menu List Report. This report lets you view/export a list of all your menu items, food costs, and menu price. TB Payments now lets you correct pre-auths. TouchBistro now supports new Star and Epson printers.

April 15, 2019

What’s New in TouchBistro 8.6?

TouchBistro now integrates with the Checkmate online ordering aggregator. TB Payments now supports multiple iPads and multiple payment device setups. As well, TB Payments now supports sign-on-screen and tip-on-screen functionality. The Sales Totals iPad report now breaks out sales as gross and net sales.

March 18, 2019

What’s New in TouchBistro 8.5?

TouchBistro can now project your menu to a TV or monitor using our new Digital Menu Board app. We’ve released an update for the Kiosk self-ordering app. The update helps speed restarts.

February 25, 2019

What’s New in TouchBistro 8.4?

We’ve improved our Customer Account feature, better integrating account activity into end-of-day reporting. We have also added a number of improvements to the Cloud Portal’s reporting capabilities. For our UK customers, we now support integrated tableside payment processing with the Paymentsense iWL250.

January 24, 2019

What’s New in TouchBistro 8.3?

In 8.3, we’ve introduced TB Payments for US customers. Non-admin users can now be given permission to access Menu screen options. Menu Categories can now be set to print to multiple printers. Walls on your floor plan can now be labeled, helping staff orient themselves better when looking at your floor plan.

December 12, 2018

What’s New in TouchBistro 8.1

TouchBistro has changed the Order screen, by improving the organization of orders and adding a search option. TouchBistro has added new integrations. TouchBistro now integrates with the Cayan Genius Mini device (US) and with the iWL220 for Chase Paymentech (Canada). As well, TouchBistro integrates with Avero’s Slingshot modules. Consult these release notes for full details on these changes along with other significant improvements.

November 30, 2018

What’s New in TouchBistro 8.2

TouchBistro now allows you to customize the order of Modifier Groups and Modifier options. We’ve added new menu category/modifier group icons. A new Cost of Goods Sold report reports on the cost of items sold regardless of sales categories. Finally, the Guest Check now displays the server’s staff type name instead of the fixed “Waiter” title.

October 9, 2018

What’s New in 8.1

Introduction TouchBistro has changed the Order screen, by improving the organization of orders and adding a search option. TouchBistro has added new integrations. TouchBistro now integrates with the Cayan Genius Mini device (US) and with the iWL220 for Chase Paymentech (Canada). As well, TouchBistro integrates with Avero’s Slingshot modules. Consult these release notes for full details on these changes along with other significant improvements. Update to iOS12 Before Updating TouchBistro to 8.1 Before updating to 8.1 we recommend updating your iPads to iOS12. xxx/wp-content/uploads/2014/12/57updateimage002.pngyyy Tap your Settings icon. Tap General | Software Update. Tap Download and Install. Updated Terms and Conditions We’ve updated our Terms and Conditions screen to comply with the new General Data Protection Regulation (GDPR). When you update TouchBistro to a new version you will be required to accept both the Terms of Service and the Privacy Policy. You will not be able to tap Done until Terms of Service and Privacy Policy have been accepted. To begin the affirmation process, open Terms of Service. Review the terms. Tap Accept. (The terms of service depicted in these release notes are for illustrative purposes only. See the TouchBistro app’s Terms of Service screen for complete and up-to-date terms.) Repeat for Privacy Policy. Both will now be checked and you can tap Done. You can find a copy of the privacy policy and the terms of service on our web site. We strongly advise you to review each: Privacy Policy TouchBistro Terms of Use Order Screens We’ve added additional improvements to our Order screens, building on changes started with version 8.0. Improved Organization Orders like takeout, delivery, and bar tabs can start to become overwhelming during rush periods. To help manage and expedite such orders, we’ve improved the layout of the Order screens and added quick search functionality. Layout Changes Takeout and Delivery orders are now better separated by high-contrast headers. As well, the number of unpaid Takeout and Delivery orders are highlighted. In…

October 5, 2018

What’s New in TouchBistro 8.1

Introduction TouchBistro has changed the Order screen, by improving the organization of orders and adding a search option. TouchBistro has added new integrations. TouchBistro now integrates with the Cayan Genius Mini device (US) and with the iWL220 for Chase Paymentech (Canada). As well, TouchBistro integrates with Avero’s Slingshot modules. Consult these release notes for full details on these changes along with other significant improvements. Update to iOS12 Before Updating TouchBistro to 8.1 Before updating to 8.1 we recommend updating your iPads to iOS12. Tap your Settings icon. Tap General | Software Update. Tap Download and Install. Updated Terms and Conditions We’ve updated our Terms and Conditions screen to comply with the new General Data Protection Regulation (GDPR). When you update TouchBistro to a new version you will be required to accept both the Terms of Service and the Privacy Policy. You will not be able to tap Done until Terms of Service and Privacy Policy have been accepted. To begin the affirmation process, open Terms of Service. Review the terms. Tap Accept. (The terms of service depicted in these release notes are for illustrative purposes only. See the TouchBistro app’s Terms of Service screen for complete and up-to-date terms.) Repeat for Privacy Policy. Both will now be checked and you can tap Done. You can find a copy of the privacy policy and the terms of service on our web site. We strongly advise you to review each: https://www.touchbistro.com/privacy-policy/ https://www.touchbistro.com/terms-of-service/ Order Screens We’ve added additional improvements to our Order screens, building on changes started with version 8.0. Improved Organization Orders like takeout, delivery,…

May 25, 2018

What’s New in TouchBistro 8.0

Introduction TouchBistro has added Remote Menu Management for new customers. When enabled, you can create and edit your menu and various aspects related to your menu from your Cloud portal. You can also create new menu items in a spreadsheet and then bulk upload them. TouchBistro screens have been updated with a new look and feel. We still have the same functionality, but with a fresh look to keep us looking sharp. Version 8.0 now supports the USB version of the TSP100III thermal printer. Consult these release notes for full details on these changes along with other significant improvements. New Look TouchBistro 8.0 has made a number of cosmetic changes. Below are some of the more salient changes. App Icon The App Icon is now rendered in the new logo color. Passcode Screen The passcode screen has been refreshed. Functionality remains the same, however. Closing an Order The dialog box for closing an order has a new, cleaner look. The Continue Without Closing Table option has been made less prominent. Orders The Order screen’s tabs and the Add icon have been moved to the top of the screen. The Order screen is now a full-screen dialog box. Order Screen The Coursing, Multi-Select Editing, Send All, and Checkout icons have been changed. Checkout is now text, regardless of your iPad’s orientation. Remote Menu Management TouchBistro is now offering Remote Menu Management to new customers. Remote Menu Management allows you to create and edit your menu on your cloud portal instead of the iPad. You can also create new menu items in a spreadsheet and then bulk upload them. If you are a current customer and are…

April 2, 2018

What’s New in TouchBistro 7.4.4

Moneris (Canada): New Deadline for Users of the iPP320 V2 Payment Terminal Moneris has pushed back the deadline to switch over to the iPP320 Version 11 terminal to May 1. After May 1, 2018, Moneris will no longer support the older iPP320 V2 Payment Terminal model. To determine which model you are using, power cycle your iPP320. To do this press down the yellow Correction key and while holding down the Correction key, press the Punctuation key. Hold down both together. The iPP320 will reboot. When you see the Version Information screen, note the numbers after the U-. If you see U-02, you are using the older V2 and you must update to the V11 model. If You Have V2 To update, email v11upgrade@touchbistro.com or call TouchBistro at 1-888-342-0131. Select option 8. TouchBistro will request a new terminal on your behalf. You will need to supply TouchBistro with the following information in your email or during the phone call: * Business name (as registered with Moneris) * Contact name * Address * Phone number * Email * ID (Terminal ID), MID (Merchant ID), or ECR * Total number of IPP320 Terminals * Are you using integrated gift cards (e-Select Plus)? More Coursing Improvements TouchBistro 7.4.4 builds on coursing improvements introduced in version 7.4.3. Accessing If you do not wish to send an entire order at once to the kitchen or you wish to modify some course orders, the Coursing screen allows you to do this. The Coursing screen can be accessed from the Order screen by tapping the Coursing icon. Coursing cannot be done…

February 14, 2018

What’s New in TouchBistro 7.4.3

Moneris users with the older V2 version of the iPP320 need to upgrade their hardware to the V11 version. See the first section below for steps. TouchBistro 7.4.3 has made some improvements to how TouchBistro handles courses and submitting orders to the kitchen by course. As well, the coursing screen now displays the ticket’s target printer. This can help with troubleshooting. The ReUp loyalty integration is now available for use it the UK and Latin America. TouchBistro supports Colombia’s bill numbering requirements.

December 12, 2017

What’s New in TouchBistro 7.4.1?

TouchBistro 7.4.1 adds the ability to access loyalty functions if the customer does not have a card. You can also add a ReUp quick pay button to your register. Kitchen tickets can now have a large table number banner print in addition to the party name banner. You can set the consolidation to print at the top/bottom of the ticket. As well, the consolidation can be separated by course. These release notes also cover changes to cloud reporting since the release of 7.4. Consult these release notes for full details on these changes along with other significant improvements. Loyalty with ReUp Logging Check-Ins and Redeeming Rewards Without a Loyalty Card If a customer registered his or her loyalty card using a phone number but forgot to bring his/her registered loyalty card, you can now allow check-ins or a reward redemptions with the phone number used to register the card. After initiating the ReUp card scan from the Checkout screen, tap the new Search by Phone option. Tap Existing, enter the phone number (area code + seven-digit local number with no spaces/dashes/dots) used to register the card, and then tap Search. Tap either Check In to award points to this customer or tap Redeem Reward and use an available reward. Note: Use Credit and Add Credit are unavailable if the customer only supplies his/her phone number. If the customer wishes to use stored value or add credit, the loyalty card must be present and scanned in. Default to Manual Search If you would like TouchBistro to always default to the phone number search screen (instead of the camera screen), you can now set up this up under payment gateways. Tap ReUp’s Setup…

October 16, 2017

What’s New in 7.4

October 16, 2017

What’s New in TouchBistro 7.4?

Loyalty with ReUp TouchBistro now integrates with the ReUp. ReUp is a loyalty/digital wallet system you brand for your venue. Customers can be given QR-Code based loyalty cards or download and use an iOS/Android app. Customers can use the loyalty card and/or the app to pay for purchases, check in, and collect points. Customers can then redeem points for discounted food/beverage items. ReUp is available in Canada and the USA. Set Up After you’ve set up your account with ReUp, you can enter your account details in TouchBistro and enable it. Tap Admin | Admin Settings | Payment Gateways. Tap ReUp to select it as a digital wallet. Tap Setup and then enter your ReUp details. At the bottom of the Payment Gateways screen, we’ve also added an Admin option to manage ReUp cards and accounts. Using ReUp When ReUp is enabled, you can use the ReUp payment option from the checkout screen to accept payments, check customers in, manage cards, and redeem rewards. Scanning QR Codes ReUp uses a QR code system (either on the back of the loyalty cards or generated on the ReUp app screen) to authorize loyalty cards, verify payment, verify check-ins, and process reward redemption. You can use: 1.   The iPad’s built-in camera (front or back) 2.   A Socket CHS 7Qi Bluetooth scanner. Note: if you have a CHS 7Ci barcode scanner for scanning UPC barcodes, the CHS 7Ci scanner cannot read QR codes. Enable Discounting on your Guest Check If you are going to offer free items when customers redeem points, you will want to ensure your guest…

July 25, 2017

What’s New in TouchBistro 7.3.1

What’s New in TouchBistro 7.3.1   TouchBistro 7.3.1 now supports TouchBistro’s new Kiosk self-ordering app. TouchBistro has made improvement to the Moneris iPP320 setup and work flow. We also now support the Cayan Genius handheld payment device. Cloud reporting now uses an email white-listing system for report recipients. Consult these release notes for full details on these changes along with other significant improvements to the cloud reporting site. Need More Help? Email support@touchbistro.com if you are experiencing any issues with this update. TouchBistro Supports the Updated Moneris iPP320 v11 PINpad TouchBistro now supports the new iPP320 v11 (version 11). The iPP320 v11 has some new features and a different payment workflow. Updating to iPP320 v11 To take advantage of these changes, you need new iPP320 PINpads. Please contact your Moneris representative to find out how to get the new devices. New Features Offline Payments You can take payments offline using TouchBistro’s Store and Forward option. For each card type, you can set a dollar amount transaction maximum. For example, any offline Amex payment over $50 will not be rejected for offline payment. However, you will accept any VISA offline payment up to $100. You can also limit the number of offline transaction as well. The default maximum is 550. If you tap Maximum Transactions, you can set this lower. However, you can’t set it higher than 550. The Payments taken offline get submitted under Admin | Payment Gateway Options. When you submit your offline payment, the Maximum Transaction limit gets reset. Note: offline payments can still be reject after uploading them to Moneris. You will not get a warning about rejected payments. Rejected payments will be subject to a…

April 26, 2017

What’s New in TouchBistro 7.3

See Also Download Release Notes – v.7.3…

April 26, 2017

What’s New in TouchBistro 7.3

TouchBistro 7.3 now supports an ingredient-based inventory system. We have added support for EMV-ready devices for Vantiv and Cayan. We’ve added a new way to balance sales when you refund a closed bill. Finally, the options on the Menu settings screen have been rearranged to more closely match the order you use the options when setting up your restaurant for the first time. Consult these release notes for full details on these changes along with other significant improvements to the cloud reporting site. Ingredient Inventory System TouchBistro has added an ingredient-based inventory system. To get started setting it up, access Admin | Admin Settings | Menu. Scroll to the bottom and tap Ingredients. Tap Manage Ingredients to define all ingredients (ground beef, potatoes, butter, etc.) you use for your menu items. Tap Ingredient Inventory to indicate how much of each ingredient you have in stock. Setting Up Your Menu Item Recipes After you’ve inputted all your ingredients and your inventory, you can now define how much of each ingredient each menu item requires. Open a menu item and scroll down to the new Ingredients section. Tap Manage Recipe. Add which ingredients are used to make this menu item along with the amount of the ingredient’s inventory measure used to make this menu item. Finally, enable the Recipe Cost setting if you want TouchBistro to calculate food costs based on your ingredient settings. For full details on setting and using the Ingredient Inventory System see the help guide. Reporting To support the Ingredient Inventory system, we’ve added three new iPad reports under Menu. Menu Item Cost Report: If you enable Recipe Cost on your menu…

March 6, 2017

What’s New in TouchBistro 7.2.7

Introduction TouchBistro 7.2.7 is only available for iPads running iOS 10 (and subsequent updates). See below for important steps you need to take if you have the any of the following models of iPad: iPad 2, iPad 3rd Generation, Mini 1. TouchBistro 7.2.7 has improved how TouchBistro handles integrated gift card reporting and sales. If you sell gift cards and use an open priced menu item to capture the sale, you should review these release notes for information on the new gift card Menu Item setting. 7.2.7 introduces some changes to discounts in TouchBistro. You can control how discounts affect autograts as well as restrict discounts to certain staff types. Consult these release notes for full details on these changes. Need More Help? Email support@touchbistro.com if you are experiencing any issues with this update. iOS 10 and Older Devices TouchBistro 7.2.7 is only available for devices running iOS 10 (and subsequent updates). If you have not updated your iPads to iOS 10, you should do so before attempting to update TouchBistro. The following older devices cannot be updated to iOS10:  iPad 2, iPad 3rd Generation, Mini 1. If you are using one of these devices for your standard (single iPad solution) restaurant, you can still run TouchBistro version 7.2.5. Pro Server Users If you are running pro server (you have a multiple iPad solution) and you wish to continue using iPad 2, iPad 3rd Generation, or Mini 1 under version 7.2.5, do not updated TouchBistro Pro Server to 7.2.7. If you do so, you won’t be able to communicate with your iPads running 7.2.5. Do All Updates After Service Hours Whether you are updating your iPad’s iOS, TouchBistro, or Pro Server, you should always do the update after your service hours. As well, it’s good practice to…

March 3, 2017

What’s New in TouchBistro 7.2.7

See Also Download Release Notes – v.7.2.7…

December 13, 2016

What’s New in TouchBistro 7.2.5

What’s New in TouchBistro 7.2.5 TouchBistro 7.2.5 now gives you greater control over your tip suggestions. For iZettle users, 7.2.5 integrates with the iZettle Reader. Recent updates to Cloud Reporting are documented in these release notes. Consult these release notes for full details on these changes. Need More Help? Email support@touchbistro.com if you are experiencing any issues with this update. New Support Number As of November 14th, TouchBistro has a new support number: 1-888-342-0131. International callers can use 1-647-925-4154. Please update your phone directories as necessary. Pre-Discount Tip Suggestion Setting When customizing your tip suggestions on your bill/guest check (Admin | Admin Settings | Bill & Chit | Bills / Guest Checks), you have the option to set how TouchBistro calculates the dollar amount based on the suggested tip percentages. Previously you could set it to calculate the dollar amount based on the pre-tax bill total or the post-tax bill total. In 7.2.5 we now give you the option to set it to calculate the suggested dollar tip based on the pre-tax total before any discounts are applied. You might use this if your venue makes heavy use of discounts and servers are experiencing a noticeable decline in their tips. iZettle Reader Now Supported TouchBistro now supports the iZettle Reader. Similar to the iZettle Card Reader Pro and Card Reader Pro Contactless, TouchBistro communicates with the iZettle Reader over a Bluetooth connection. If you currently use the older iZettle Card Reader Pro and Card Reader Pro Contactless, TouchBistro will continue to support these devices. Square If you used a gift card in full and the bill still has an outstanding balance, you will now be automatically prompted…

September 26, 2016

What’s New in TouchBistro 7.2.3

What’s New in TouchBistro 7.2.3 TouchBistro 7.2.3 now integrates with the Square Register app. We’ve also added an ability to reload data to the Shogo integration. You now also adjust your guest checks to include the bill number. Consult these release notes for full details on these changes along with other significant improvements to the cloud reporting site. Square Integration TouchBistro now supports the Square Register app as a payment integration. You can enable Square under Admin | Admin Settings | Payment Gateways. Simply tap Setup and then the connect option. You will need to enter your Square email address and password. The Square Register app also needs to be on the same iPad as TouchBistro. Availability The integration is available to both American and Canadian customers. The following Square devices are available: Device Country Square Reader USA, Canada Square Stand USA, Canada Square Contactless + Chip Reader USA Bill Number Under Admin | Admin Settings | Bill & Chit you can now include a bill number on the guest check. It can be useful to cross reference with the following reports that reference a bill number: 1.   Detailed Takeout Report 2.   Void Report 3.   Detailed Discount Report 4.   Detailed Account Report 5.  …

August 18, 2016

What’s New in TouchBistro 7.2.2

Highlights In TouchBistro 7.2.2 we’ve fixed some issues that developed since the release of 7.2.1. We also now support the iOS-certified Socket CHS 7CI portable barcode scanner. We have added new reports to the cloud reporting site as well as now provide a CSV export of most cloud reports. Consult these release notes for full details on these changes along with other significant improvements to the cloud reporting site. Barcode Scanner Support TouchBistro now supports the Socket brand mobile Barcode scanner. TouchBistro supports the CHS 7Ci model that is iOS certified. It’s important to follow the iOS pairing instructions in the guide. You need to scan a Barcode in the guide that puts it in iOS mode before pairing the device. Once paired, you can associate your menu items with barcodes and scan them using the scanner. Entering Barcodes Access menu items you want to associate with Barcodes (Admin | Admin Settings | Menu | Menu Items). If your scanner is properly paired, the Scan Barcode Code button will report a Bluetooth scanner is detected. You do not have to tap Scan Barcode Code. Simply point the scanner at a barcode and press the scanner’s trigger. When recognized, TouchBistro reads the barcode’s UPC number and completes the UPC field in TouchBistro. If you need to delete the barcode, simply tap on the UPC field and backspace over the UPC number to delete it. You can then rescan the item. Using Barcodes Scanning barcodes with the mobile scanner can be done from the register, at a table, or in an order screen.

July 12, 2016

What’s New in TouchBistro 7.2

Highlights In TouchBistro 7.2 we’ve changed some of the navigation design and colors to align with Apple’s guidelines as well as accessibility guidelines. You can now issue and report on payouts and pay ins. You can associate your products with barcodes and ring in purchases using your iPad’s rear-facing camera. PayPal user in the USA can now use PayPal’s EMV card reader. Consult these release notes for full details on these changes along with other significant improvements added in version 7.2. Payouts/Pay Ins TouchBistro now allows you to set up and track cash drawer payouts (cash coming out of the cash drawer to pay for items related to your business) as well as pay ins (cash coming into your cash drawer for a reason other than a sale). Setting Up Pay In/Payouts Create Pay In/Payout Reasons Under Admin | Admin Settings | Menu we’ve added a Payout Reasons option that allows you to enter payout/pay in reasons for reporting purposes. Tap the Add + icon to add a reason. You can add both pay in and payout reasons. For example, you might add a payout reason like “Pinball machine refund” or “Vendor payment”. A pay in reason might be something like “Float addition”. Tap Save when done entering the reason. Enabling Pay In/Payout Rights for Staff Types After you’ve created your payout reasons, you should set which staff type has the ability to issue payouts and pay ins. Tap Admin | Admin Settings | Staff | Staff Types. Select a staff type like Manager or Bartender. At the bottom of the screen you will find a new section to manage…

July 12, 2016

What’s New in TouchBistro 7.2

See Also Download Release Notes – v.7.2…

April 8, 2016

What’s New in TouchBistro 7.1

See Also Download Release Notes – v.7.1…

September 28, 2015

What’s New in TouchBistro 6.1

See Also Download Release Notes – v.6.1…