If you are planning to update your iPad(s) to iPadOS 14, please read this update guide before updating.
In order to be able to receive the latest updates to the TouchBistro Point of Sale, your iPads will need to be running iOS 12.0 or later.
Click here for instructions on how to check if an iOS update is available for your iPad.
For a list of compatible iPads, please see our Hardware Requirements page.
November 16, 2020
TouchBistro 9.3.3 addresses some challenges that developed after the release of TouchBistro 9.3.2. If you are using the Customer Facing Display, the setup screen has now been moved under TouchBistro Apps.
iOS defaults app updating to automatic. In general, it is beneficial to allow apps to automatically update. However, automatic updates can pose certain problems when running TouchBistro Standard and Pro versions. You do not want your iPad updating apps in the middle of a shift, for example.
Note: sometimes an iOS update will turn automatic updates on again. You should always double-check your auto-update settings is turned OFF after an iOS update.
If you’re running the Pro version, it’s best practice to update your iPads to the new version of the TouchBistro app and then update your Pro Server. You must keep version numbers in sync. For example, version 8.6 of the TouchBistro app won’t be able to communicate with your Mac computer running version 8.5 of the Pro Server.
See “Updating TouchBistro” for full instructions on how to make sure TouchBistro is properly updated.
November 2, 2020
October 19th, 2020
We’ve merged the TouchBistro, Restaurant Details, and Licensing screens under Admin Settings into a single screen called Restaurant Information.
October 5th, 2020
Setting screens for TouchBistro companion apps you may be integrated with (KDS, CFD, Kiosk, Menu Board) are now grouped under a new main setting screen called TouchBistro Apps. The floorplan Sections screen has been redesigned and now shows the staff type of any staff member assigned to the section.
September 21, 2020
If you update your iPad(s) to iPadOS 14, the OS has a new network permission you need to ensure is enabled for TouchBistro POS and your TouchBistro companion apps. In 9.2.9, managers can edit shift start times and clock out individual staff members. The Admin account now has the ability to edit a shift start time from the Admin Settings section. We’ve improved the table transfer dialog box.
September 14, 2020
In 9.2.8, if a staff shift gets edited, the shift will now display who did the edit and the date/time of the edit. If you are using online ordering, we’ve removed the three-hour auto-close feature. We also introduced the TouchBistro QR Code Generator.
August 17, 2020
TouchBistro 9.2.7 addresses some challenges that developed after the release of TouchBistro 9.2.6.
August 10, 2020
In 9.2.6, we complete our cycle of changes to staff management screens, updating their look and streamlining function.
July 27, 2020
Canadian users of TouchBistro Online Ordering will now see flags in the Online Ordering tab to indicate if the order was paid online or if the customer indicated payment on pickup/delivery. If you are a Canadian user using the Chase Merchant Services integration, we’ve modified the look of the setup screen. Screens under Admin Settings | Staff now have Save buttons and will let you cancel out of changes unless you save your changes.
July 13, 2020
We’ve made a number of changes to the Staff and Staff Edit screens. As well, we’ve added in-app help for the Admin section.
June 15, 2020
TouchBistro (USA/CA) now integrates with Push Operations. The KDS now supports menu item notes entered by the diner when using online ordering.
June 4, 2020
TouchBistro 9.1.7 addresses some challenges that developed after the release of TouchBistro 9.1.6.
June 1, 2020
If you forget to complete an online order, TouchBistro will now warn you when you try to close your day. We’ve made several changes to setting up Staff Types. A number of the permissions have been renamed and rearranged.
May 19, 2020
TouchBistro 9.1.5 addresses some challenges that developed after the release of TouchBistro 9.1.4.
May 4, 2020
TouchBistro 9.1.4 addresses some challenges that developed after the release of TouchBistro 9.1.3.
April 20, 2020
We’ve launched TouchBistro Online Ordering free of charge for 12 months! You can start accepting commission-free online orders today by following our quick and easy digital onboarding in your Cloud account. We’ve also added two new Online Ordering Aggregator partners: Ordermark and Deliverect.
April 14, 2020
TouchBistro 9.1.2 addresses some challenges that developed after the release of TouchBistro 9.1.1.
April 6, 2020
Users of our Integrated Pro Server have a new way to access support features without having to launch the app. As well, KDS users can now have Menu Categories default to sending Menu Items to multiple kitchen displays simultaneously.
March 30, 2020
TouchBistro now has its own gift card integration, independent of any other third-party payment system that also provides gift cards. If you add a new printer to your TouchBistro network, TouchBistro now has an auto detect feature. We’ve renamed and added additional functionality to the Staff Type setting Can Launch TouchBistro. Users with this enable for their staff type can push updates to a remote Mac pro server
March 16, 2020
We have made some adjustments to payment workflows for TouchBistro Payments and Barclaycard.
February 4, 2020
TouchBistro 9.0.1 addresses some challenges that developed after the release of TouchBistro 9.0. Users of the Pro Server may see the new updating prompts documented in the 9.0 release notes.
January 27, 2020
If you are a multi iPad user, TouchBistro will now autodetect your Pro Sever restaurant. Support options normally available from the Mac Pro Server app can now be accessed via your iPad. Post-9.0 updates will now let you push a Pro Server update to the Mac computer from your iPad. The Admin Setting Screen now has a Search box, helping you find options and settings. Security and Advanced options have been reorganized. The workflows involved in performing refunds and staff returning from a break have been improved. TouchBistro Customer Facing Display has a new update available in the app store. CFD 1.1 now supports the British pound (£) currency symbol.
November 26, 2019
TouchBistro 8.9.2 addresses some challenges that developed after the release of TouchBistro 8.9.1.
November 19, 2019
Version 8.9.1 no longer supports iOS10. If you have an iPad that is still on iOS10, you will need to update its OS before updating to TouchBistro 8.9.1. Version 8.9.1 helps automate sending tickets to the kitchen printer. We’ve made some changes in-app navigation. The format for the time stamp on the floor plan tables is now more readable. Tables in Pro Server now display the check amount. TouchBistro Reservations is now available in the app store. If you are using Online Ordering, new menu items added have Show in Online Ordering Menu enabled. When you start a bar tab with TouchBistro Payments, TouchBistro now captures the card holder name and last four digits automatically.
September 11, 2019
TouchBistro POS now integrates with four new third-party inventory applications. For our UK customers, version 8.9 now supports BarclayCard payment devices for integrated payment processing. Breaks reporting has come out of beta status. We’ve changed the way you correct pre-auth tips for TouchBistro Payments.
July 30, 2019
TouchBistro has added a breaks management feature. Staff can clock out for a break without having to clock out of their shift. Breaks can be set up as paid or unpaid. TouchBistro now supports connection to the RP457c card reader via Bluetooth. We now integrate with the Moby8500 mobile PINpad reader (via Bluetooth). We have also added Store and Forward for Pro Server users. Solo users will notice improved Store and Forward workflow and reporting. On the Cloud, you can now enable an integration with Bevchek. Bevchek is an inventory management solution for restaurants and bars.
June 25, 2019
TouchBistro 8.7.2 addresses some additional issues that developed after the release of TouchBistro 8.7.1.
June 19, 2019
TouchBistro 8.7.1 addresses some additional issues that developed after the release of TouchBistro 8.7.0.
June 11, 2019
In conjunction with the TouchBistro 8.7 update, we’ve also updated the Kitchen Display System (KDS) app to version 2.1.
Please Note: If you are using the KDS (especially if it is mission critical to your workflow), please see the first item below on the KDS update before updating either the TouchBistro app or the KDS app. We’ve added a new iPad report called the Menu List Report. This report lets you view/export a list of all your menu items, food costs, and menu price. TB Payments now lets you correct pre-auths.
TouchBistro now supports new Star and Epson printers.
May 14, 2019
TouchBistro 8.6.2 addresses some additional issues that developed after the release of TouchBistro 8.6.0. In this version, the Debit fast pay button is disabled automatically for users of TB Payments.
April 30, 2019
TouchBistro now integrates with the Checkmate online ordering aggregator. TB Payments now supports multiple iPads and multiple payment device setups. As well, TB Payments now supports sign-on-screen and tip-on-screen functionality. The Sales Totals iPad report now breaks out sales as gross and net sales.
March 19, 2019
TouchBistro can now project your menu to a TV or monitor using our new Digital Menu Board app. We’ve released an update for the Kiosk self-ordering app. The update helps speed restarts.
February 26, 2019
We’ve improved our Customer Account feature, better integrating account activity into end-of-day reporting. We have also added a number of improvements to the Cloud Portal’s reporting capabilities. For our UK customers, we now support integrated tableside payment processing with the Paymentsense iWL250.
February 5, 2019
In 8.3, we’ve introduced TB Payments for US customers. Non-admin users can now be given permission to access Menu screen options. Menu Categories can now be set to print to multiple printers. Walls on your floor plan can now be labeled, helping staff orient themselves better when looking at your floor plan.
December 3, 2018
TouchBistro now allows you to customize the order of Modifier Groups and Modifier options. We’ve added new menu category/modifier group icons. A new Cost of Goods Sold report reports on the cost of items sold regardless of sales categories. Finally, the Guest Check now displays the server’s staff type name instead of the fixed “Waiter” title.
October 30, 2018
TouchBistro 8.1.3 addresses some additional issues that developed after the release of TouchBistro 8.1.0.
October 18, 2018
TouchBistro 8.1.2 addresses some additional issues that developed after the release of TouchBistro 8.1.0.
October 10, 2018
TouchBistro 8.1.1 addresses some additional issues that developed after the release of TouchBistro 8.1.0.
October 9, 2018
TouchBistro has changed the Order screen, by improving the organization of orders and adding a search option.
TouchBistro has added new integrations. TouchBistro now integrates with the Cayan Genius Mini device (US) and with the iWL220 for Chase Paymentech (Canada). As well, TouchBistro integrates with Avero’s Slingshot modules. Consult these release notes for full details on these changes along with other significant improvements.
June 11, 2018
TouchBistro 8.0.1 addresses some additional issues that developed after the release of TouchBistro 8.0.0.
June 4, 2018
TouchBistro has added Remote Menu Management for new customers. When enabled, you can create and edit your menu and various aspects related to your menu from your Cloud portal. You can also create new menu items in a spreadsheet and then bulk upload them. TouchBistro screens have been updated with a new look and feel. We still have the same functionality, but with a fresh look to keep us looking sharp. Version 8.0 now supports the USB version of the TSP100III thermal printer.
April 30, 2018
TouchBistro 7.4.5 addresses some additional issues that developed after the release of TouchBistro 7.4.4. For new venues, Safe Printing is now turned off by default. This version now supports the TSP100III (TSP143BI) printer. See this guide for more details and how to set it up with TouchBistro.
April 3, 2018
Moneris has set a new May 1 deadline for users with the V2 version of the iPP320. Users of the V2 will need to upgrade their hardware to the V11 version. If you have not started the upgrade process, see below for the steps required. TouchBistro 7.4.4 has made additional improvements to how TouchBistro handles courses and submits orders to the kitchen. You can now send individual menu item tickets to the kitchen. We’ve also added a Hold option.
February 14, 2018
Moneris users with the older V2 version of the iPP320 need to upgrade their hardware to the V11 version. See the first section below for steps. TouchBistro 7.4.3 has made some improvements to how TouchBistro handles courses and submitting orders to the kitchen by course. As well, the coursing screen now displays the ticket’s target printer. This can help with troubleshooting. The ReUp loyalty integration is now available for use it the UK and Latin America. TouchBistro supports Colombia’s bill numbering requirements.
December 19, 2017
TouchBistro 7.4.2 addresses some additional issues that developed after the release of TouchBistro 7.4.1.
December 12, 2017
TouchBistro 7.4.1 adds the ability to access loyalty functions if the customer does not have a card. You can also add a ReUp quick pay button to your register. Kitchen tickets can now have a large table number banner print in addition to the party name banner. You can set the consolidation to print at the top/bottom of the ticket. As well, the consolidation can be separated by course. These release notes also cover changes to cloud reporting since the release of 7.4.
October 16, 2017
TouchBistro 7.4 now integrates with the ReUp Loyalty system. ReUp offers a loyalty card and app that can also be used as a digital wallet. We also integrate with the BarVision system. We’ve made a number of changes to inventory, including setting Recipe Measures. Cloud reporting now has a Weekly Targets dashboard that shows you how close you are to achieving your weekly sales goal. It also provides key performance metrics.
July 25, 2017
TouchBistro 7.3.1 now supports TouchBistro’s new Kiosk self-ordering app. TouchBistro has made improvements to the Moneris iPP320 setup and workflow. We also now support the Cayan Genius handheld payment device. Cloud reporting now uses an email white-listing system for report recipients.
May 1, 2017
TouchBistro 7.3 now supports an ingredient-based inventory system. We have added support for EMV-ready devices for Vantiv and Cayan. We’ve added a new way to balance sales when you refund a closed bill. Finally, the options on the Menu settings screen have been rearranged to more closely match the order you use the options when setting up your restaurant for the first time.
March 7, 2017
TouchBistro 7.2.7 is only available for iPads running iOS 10 (and subsequent updates). See the release notes for important steps you need to take if you have the any of the following models of iPad: iPad 2, iPad 3rd Generation, Mini 1. TouchBistro 7.2.7 has improved how TouchBistro handles integrated gift card reporting and sales. If you sell gift cards and use an open priced menu item to capture the sale, you should review these release notes for information on the new gift card Menu Item setting. 7.2.7 introduces some changes to discounts in TouchBistro. You can control how discounts affect autograts as well as restrict discounts to certain staff types.
December 13, 2016
TouchBistro 7.2.5 now gives you greater control over your tip suggestions. For iZettle users, 7.2.5 integrates with the iZettle Reader. Recent updates to Cloud Reporting are documented in these release notes.
November 1, 2016
TouchBistro 7.2.4 addresses some additional issues that developed after the release of TouchBistro 7.2.3.
September 26, 2016
In TouchBistro 7.2.3 we’ve fixed some issues that developed since the release of 7.2.2. TouchBistro 7.2.3 now integrates with the Square Register app. We’ve also added an ability to reload data to the Shogo integration. You now also adjust your guest checks to include the bill number.
August 17, 2016
In TouchBistro 7.2.2 we’ve fixed some issues that developed since the release of 7.2.1. We also now support the iOS-certified Socket CHS 7CI portable barcode scanner. We have added new reports to the cloud reporting site as well as now provide a CSV export of most cloud reports.
July 25, 2016
TouchBistro 7.2.1 addresses some additional issues that developed after the release of TouchBistro 7.2.0. TouchBistro 7.2.1 also now features a new automatic daily backup of your restaurant data and your menu. This is defaulted on after installing the update.
July 12, 2016
In TouchBistro 7.2 we’ve changed some of the navigation design and colors to align with Apple’s guidelines as well as accessibility guidelines.
You can now issue and report on payouts and pay ins. You can associate your products with barcodes and ring in purchases using your iPad’s rear-facing camera. PayPal user in the USA can now use PayPal’s EMV card reader.
TouchBistro 7.1.2 addresses some additional issues that developed after the release of TouchBistro 7.1.1.
May 10, 2016
TouchBistro 7.1.1 addresses some additional issues that developed after the release of TouchBistro 7.1. This version also now allows you to adjust the staff type your employee logged in under for a particular shift. If your employee logged in under the incorrect staff type, you can adjust the staff type. In addition you can adjust the rate of pay.
April 12, 2016
TouchBistro 7.1 now lets you assign multiple staff types to individual staff members. We also now support the iZettle payment provider. If you’re in a jurisdiction that deems food ordered as takeout/delivery or food ordered at the bar as non-taxable, you can now set up order type tax exclusions.
February 23, 2016
7.0.2 addresses some additional issues that developed after the release of 7.0.1. 7.0.2 also supports French and Spanish language versions. TouchBistro will detect your iPad’s language setting and if your iPad is set for French or Spanish, TouchBistro will automatically switch to your iPad’s default language.
January 26, 2016
7.0.1 addresses some additional issues that developed after the release of 7.0.
January 21, 2016
TouchBistro 7.0 is now optimized for iPad Pro. A new Menu feature allows you to create scheduled menus (e.g., dinner/lunch/breakfast) and unlimited number of menu categories. TouchBistro supports printing multiple tax numbers on guest checks. You can also customize the order experience for right- or left-handed staff members.
December 21, 2015
The Shogo integration (which allows you to connect TouchBistro with QuickBooks and Xero) is out of beta. See the Admin guide for details how to enable Shogo within TouchBistro. 6.1.2 addresses some additional issues that developed after the release of 6.1.
December 8, 2015
Manager and bartender rights are now fully exposed and can be assigned to any staff type. We’ve also added a local backup feature that backs up your restaurant data before installing a new version of TouchBistro. We’ve added an easier way to launch TeamViewer sessions within TouchBistro.
If you are a Pro user and running an older version of OS X, you will need to update to OS El Capitan.
November 10, 2015
TouchBistro 6.1.2 addresses some additional issues that developed after the release of 6.1. No new features have been added.
October 14, 2015
TouchBistro 6.1.1 addresses issues that developed after the release of 6.1. No new features have been added.
September 28, 2015
TouchBistro 6.1 offers a new integration with a third party app: 7shifts. Pro users will discover noticeable speed improvements for operations that access the Mac server. We are also in the process of changing how staff types and rights work. In 6.1, you can now create your own custom staff types and assign rights to the staff types.
July 23, 2015
TouchBistro 6.0.2 addresses issues that developed after the release of 6.0. No new features have been added.
July 13, 2015
TouchBistro 6.0.1 addresses issues that developed after the release of 6.0. In addition to fixing issues that arose after the 6.0 release, we’ve added a Payments by Section report. No new major features have been added.
June 29, 2015
TouchBistro 6.0 offers some major improvements to the user experience. Most notably TouchBistro now supports landscape mode. Bar and counter service venues will appreciate this additional flexibility. We’re also adding new ways to interact with your menu on your order screen with bigger, friendlier buttons that help bar and counter staff add items to the order more accurately. Another major highlight is TouchBistro now better supports zero dollar menu items. You can add free items customers request but servers sometimes forget in the rush.
March 24, 2015
In TouchBistro 5.9.2 we’ve added a new Australian payment provider call Tyro. We’ve also made some changes to tipping and how you interact with bar tabs and the Orders screen. Finally, we’ve added new fields for staff profiles, allowing you to display a public facing name as well as record the staffer’s full name for internal records.
February 24, 2015
TouchBistro 5.9.1 addresses issues that developed after the release of 5.9. No new features have been added.
February 10, 2015
You must update your iPad to iOS8 to see the 5.9 update in the App Store. IPads running iOS7 cannot update to 5.9. We’ve removed the General setting. See the 5.9 release notes for where to find options previously found under General. TouchBistro also now supports the use of a Customer Facing Display. We’ve also added support for Chase Paymentech Canada.
December 15, 2014
TouchBistro 5.8 adds a new “pay at table” payment method: OpenTable Payments. We’ve added three new reports to help you keep control over your cash drawer. You can now have TouchBistro prompt you to enter a party name for a POS order.
November 26, 2014
TouchBistro 5.7 has introduced a newly redesigned Admin section. Admin features are better organized and the Admin UI adopts a more familiar iOS look and feel. TouchBistro has included a public beta for our new Cloud Reporting feature. KDS users will need to update to the latest version of the KDS for use with TouchBistro 5.7.
October 14, 2014
TouchBistro 5.6.5 improves iOS 8.0 compatibility.
September 9, 2014
TouchBistro 5.6.1 addresses issues that developed after the release of 5.6.0. No new features have been added. Note, if you’re having issues with your Star kitchen impact printer and you’ve previously set it to Epson mode, set it back to Star mode.
September 2, 2014
TouchBistro 5.6 has expanded PayPal integration, including supporting the mobile payment app’s selfcheckout feature. Clients in the USA can now integrate the PayPal card reader. We’ve also added “swiper” support for customers using Merchant Warehouse as their payment provider.
July 2, 2014
The TouchBistro 5.5.2 update addresses a few issues that developed after the release of 5.5.1 (Standard Version). Notably, Standard users doing End of Day as Admins were unable to close their day. TouchBistro 5.5.2 allows you to make the Print Progress dialog box introduced in the 5.5 update optional. TouchBistro also now supports the Griffin Retail Kiosk, a mount with integrated card swiper for iPad 2 and iPad Third Generation.
June 10, 2014
This update addresses several issues that developed after the release of 5.5. No new features have been added. For most users, however, the most noticeable change is the print progress dialog added in 5.5 has been optimized for increased printing speed.
May 26, 2014
• Added the ability to perform payouts & take returns
• Added support for Star Micronics Bluetooth printer TSP650 II
• Added support for manual card entry for Moneris USA
• Added a new Message Centre that allows staff to send & receive messages from within TouchBistro
• Added the ability to mark items as ‘Out of Stock’ to prevent staff from ordering them
• Added setting to automatically mark items as ‘Out of Stock’ once their inventory reaches 0
• Added the ability to assign a modifier group to multiple menu items at once
• Enhanced the tipping functionality with taking multiple payments on a single bill
• Added the ability to sort tabs/takeouts/deliveries by name or by date
• New print progress dialog box
April 1, 2014
• Integrates Merchant Warehouse payment processor
• Supports reading Moneris gift cards through the iPP320 reader
• Manual credit card types are now broken down by payment type
• New support option allows support to send you a database update
• Sending screen caps and restaurant data to support now require contact details
• Clock In/Clock Out only mode added to help you track time of staff that don’t need to use the POS
• Manual Staff Hour modifications are now tracked
• Automatic Restaurant opening now has a short cancellation window
• Snapshot report differentiates hours by active/closed shifts.
• Snapshot report sales totals separate out taxes
February 3, 2014
• Added Sales Categories for more granular tracking of sales in reports
• Staff list is not broken into 2 sections so you no longer see disabled/archived waiters
• You can now leave deposits on accounts
• Added totals to the Hours report
• Added a “Current Snapshot” report for all sales (open and closed) for the current day
• Added new icons for use in menu categories & modifiers
• You can now change the default sorting on individual reports
• You can now send screenshots / restaurant data directly to TouchBistro support from within the app
• Updated colors for seats
• Bug fixes and performance optimizations
January 2, 2014
• Added a new printer setup utility.
• Added new icons for menu categories.
• Added support for Star Micronics Printer TSP650 II.
• Tables can now be defaulted to one seat.
December 13, 2013
• TouchBistro 5.2.1 fixed an issue with takeout orders.
December 10, 2013
• TouchBistro has been redesigned for iOS 7
• Added seat total to the Single Seat Checkout option
• Can no longer print bills if there are unsent items
• Changed seat colors
• Changed payment options for Accounts
• Added sent times to Course Options screen
• Wait for swipe screen changed to allow manual entry
• Added support for Premier payments
• Added manual entry for gift cards (Mercury and Moneris)
• Moneris and Premier now have hosted checkout
• Tip guide no longer has to be active to set the automatic tip recommendations
• Added force clock out all waiters options (end of day & staff options)
• Added payment options into the popup that is displayed when tapping on a bill
• Added an alert for iPad connected to wrong Wi-Fi
• Moved payment gateway options into setup screen
• Added ability to assign default tables/POS/floor plan to staff when logging in
• Added terminal ID to iPP320 screen to allow for more terminals
• Added new gratuity mode for tracking
• Added data archiving to standard
• Added sample PayPal data to sample restaurant
• Added new inventory reports
• Added images to menu upload/download
• Deleting takeouts now voids them if they contain sent items (will show in reports)
• Receipt is printed when voiding a credit transaction
• Moved credit payment options (sign on slip, hosted, etc.) to one menu