TouchBistro is committed to responding to all support inquires. For reporting inquiries or critical issues, please use the below form or email us at firstname.lastname@example.org.Email Support
You can also reach us by phone at 888-342-0131 (Outside of North America 647-925-4154). If you are experiencing a longer than normal wait time, please use the form above or email us at email@example.com and a representative will contact you.
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Note: If you intend to purchase the Socket Mobile scanner, do not scan in your barcodes with the camera. The iPad camera and the barcode scanner read barcodes in slightly different ways. If you scan in product barcodes with your iPad camera and later wish to use the Socket Mobile Barcode Scanner, you will need to re-input the UPC codes with the mobile scanner device. You will also not be able to read barcodes with the iPad camera after setting up your UPC codes via the mobile scanner device.