Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

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How to power cycle a Moneris IPP320

Which Version of the iPP320 Do I have?



When you see the Version Information screen you should also note the first two numbers after the U-. If you see U-02, you have version 2 of the iPP320. If you see U-11, you have version 11 of the iPP320.