Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

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Support Department of the Year!

1 – Performing Table Service

Who Should Watch This Video?

If you perform table service, you should watch this video. Admins, managers, and staff should all watch this video. If you only perform counter service, this video is optional. However, if you use a kitchen printer with counter service, process tips on credit cards, or intend to occasionally do tableside service, you should watch this video.

Videos to Watch Before This Video

Setting Up TouchBistro

Next Video to Watch

Using Your Cash Register

See Also

Setting Up Payment Gateways