Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

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Support Department of the Year!

4 – Closing Your Shift / Closing Your Business Day

Who Should Watch This Video?

This video helps your staff members understand how to close their shift, read their shift reports, and forward their shift report to their manager or owner. This video also walks managers and owners through closing their business day and properly powering down their hardware. Finally, it shows how TouchBistro can support a “tip pool” as well as account for cash tips given from customer to server.

Videos to Watch Before This Video

Creating Bar Tabs, Delivery Orders, and Take-Out Orders

See Also

Understanding Your Shift Report
Opening Day Walk Through
Backing Up TouchBistro