Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at support@touchbistro.com.

Email Support

You can also reach us by phone at 888-342-0131 (Outside of North America 647-925-4154). If you are experiencing a longer than normal wait time, please use the form above or email us at support@touchbistro.com and a representative will contact you.

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Where to Close Your Batch

Print

For help how to close your batch, use this chart to find your integration provider and hardware.

Provider

Hardware

Close Batch In

Cayan

Genius ITX

TouchBistro

 

Swiper

TouchBistro

Chase

iCT250

PINPad

iZettle

Bluetooth EMV

Automatic*

Moneris

Ipp320

TouchBistro

 

Iwl220

PINpad

 

Swiper

TouchBistro

PayPal

Swiper/EMV

Automatic*

Premier Payments

Swiper

TouchBistro

RBC Caribbean

iPad Camera

Automatic*

Square

Swiper/EMV

Automatic*

Tyro

Xentissimo

Automatic*

Or on PINpad

Vantiv

VX680

PINpad

 

Swiper

TouchBistro

* – Automatic implies either the payment integration does not use a batch system or the batch process is done automatically and set via some dashboard system your integration supplies.

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