Support & Training

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TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

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If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

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What’s New in TouchBistro 7.2.3


Chapter 1. What’s New in TouchBistro 7.2.3

TouchBistro 7.2.3 now integrates with the Square Register app. We’ve also added an ability to reload data to the Shogo integration.

You now also adjust your guest checks to include the bill number.

Consult these release notes for full details on these changes along with other significant improvements to the cloud reporting site.

Chapter 2. Square Integration

TouchBistro now supports the Square Register app as a payment integration.

You can enable Square under Admin | Admin Settings | Payment Gateways.

Simply tap Setup and then the connect option. You will need to enter your Square email address and password. The Square Register app also needs to be on the same iPad as TouchBistro.

Section 1. Availability

The integration is available to both American and Canadian customers. The following Square devices are available:



Square Reader

USA, Canada

Square Stand

USA, Canada

Square Contactless + Chip Reader


Chapter 3. Bill Number

Under Admin | Admin Settings | Bill & Chit you can now include a bill number on the guest check.

It can be useful to cross reference with the following reports that reference a bill number:

1.   Detailed Takeout Report

2.   Void Report

3.   Detailed Discount Report

4.   Detailed Account Report

5.   Detailed Sales CSV

If you need to double check a particular bill number referenced in one of the above reports, note the date/time and the bill number.

Access TouchBistro’s Bill / Guest Check History, set the time/date wheels for a date range that brackets the bill date/time.

After you tap Refresh, locate the Bill # in the Search Results area.

Chapter 4. Shogo Upload Option

If you’re using the Shogo integration, you can now re-upload data for any given day.

Tap Reupload Date and use the date/time wheel to set the day you wish to upload. Tap Upload to initiate the upload.


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