Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

Email Support

You can also reach us by phone at 888-342-0131 (Outside of North America 647-925-4154). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

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Using TouchBistro


Training Videos

TRAINING VIDEOS – Detailed videos showing you how to perform table-side service, using your cash register, reconciling your credit card tips (pre-auths), taking takeout/delivery orders, and closing your day.

Opening and Closing Your Day

OPENING DAY/ENDING DAY – WALK THROUGH – How to open your day and close your day.

How-To Guides

STEP BY STEP HELP – Tutorials for getting common tasks done.