Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at support@touchbistro.com.

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at support@touchbistro.com and a representative will contact you.

stevie customer service16 st side

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Using Hosted Pay

Print

1. From the Checkout screen, tap the Information icon next to Credit Card.

2. Tap Charge Using Hosted Pay Page.

3. Tap Pay in Full. Do not include tip.

4. Enter the credit card details and tap Process Transaction.

5. If TouchBistro is setup for sign on screen, follow the steps under For Sign on Screen.

6. If TouchBistro is setup for sign on receipt, follow the steps under For Sign on Slip.

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