Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

stevie customer service16 st side

Support Department of the Year!

How to Unlink your TouchBistro License


You should only do this if directed by a TouchBistro representative. If you unlink your license, TouchBistro will revert to the “lite” version. You won’t be able to generate receipts or reports.

1. Log in as an Admin and tap Admin | Admin Settings.

2. Tap Licensing.

3. Tap Remove TouchBistro Account.

4. Tap Continue.

5. TouchBistro will prompt your license is expired, indicating this iPad no longer has a linked license. Tap OK.

6. Tap any other Admin setting, for example Restaurant and then tap Licensing again.

7. If TouchBistro prompts you to register, you have successfully unlinked your license.

Related Articles

Applying your Touchbistro Software License
Chapter 2: Restaurant Profile and Licensing
How to Change your Apple ID after you’ve Installed TouchBistro
How to Reset your TouchBistro Account Password
How to Update Your TouchBistro License