Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at support@touchbistro.com.

Email Support

You can also reach us by phone at 888-342-0131 (Outside of North America 647-925-4154). If you are experiencing a longer than normal wait time, please use the form above or email us at support@touchbistro.com and a representative will contact you.

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How to Unlink your TouchBistro License

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You should only do this if directed by a TouchBistro representative. If you unlink your license, TouchBistro will revert to the “lite” version. You won’t be able to generate receipts or reports.

1.  Log in as an Admin and tap Admin | Admin Settings.

2.  Tap Licensing.

3.  Tap Remove TouchBistro Account.

4.  Tap Continue.

5.  TouchBistro will prompt your license is expired, indicating this iPad no longer has a linked license. Tap OK.

6.  Tap any other Admin setting, for example Restaurant and then tap Licensing again.

7.  If TouchBistro prompts you to register, you have successfully unlinked your license.

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