Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at support@touchbistro.com.

Email Support

You can also reach us by phone at 888-342-0131 (Outside of North America 647-925-4154). If you are experiencing a longer than normal wait time, please use the form above or email us at support@touchbistro.com and a representative will contact you.

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TouchBistro Option Quick Reference Sheet

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TouchBistro Option Quick Reference Sheet

All TouchBistro options and settings are sorted alphabetically. Use your browser’s Find command (e.g., CTRL+F) and some key terms (e.g., “right hand mode”) to quickly locate the option’s location (that is the menu tree you need to tap through to get to the item).

Click on the option to see a screen capture of the settings page with the option highlighted.

You can also tap Link to link directly to the documentation about the option.

Option

Location

Documentation Link

Adjust Clockin Time

Admin | Staff List

Link

Allow Discounts on Alcohol

Admin | Admin Settings | Advanced | Order Input

Link

Allow Staff Editing of Modifiers

Admin | Admin Settings | Security

Link

Auto Close Forced Modifiers

Admin | Admin Settings | Advanced | Order Input

Link

Archive Staff Member

Admin | Admin Settings | Staff | Staff

Link

Auto Gratuity

Admin | Admin Settings | Menu | Gratuity Settings | Auto Gratuity

Can also be turned on/off per bill via the Checkout screen’s Adjustments | Include Gratuity

Link

Link

Automatically Backup Restaurant Data Daily

Admin | Admin Settings | Cloud

Link

Automatically Load Previously Opened Restaurant

Admin | Admin Settings | Advanced | Other

Link

Automatically Log Users Out After

Admin | Admin Settings | Advanced | Staff

Link

Automatically Mark Items Out Of Stock

Admin | Admin Settings | Advanced | Other

Link

Automatically Proceed to Order Input Screen

Admin | Admin Settings | Advanced | Order Input

Link

Barcodes (entering)

Admin | Admin Settings | Menu | Menu Items

Link

Batch

Admin | Payment Gateway Options

Link

Calculate Tax on Gratuity

Admin | Admin Settings | Gratuity Settings | Gratuity Settings

Link

Can Access Accounts

Admin | Admin Settings | Staff | Staff Types | General Staff Permissions

Set per staff type

Link

Can Access Other Waiter Tables If Same Role

Admin | Admin Settings | Staff | Staff Types | General Staff Permissions

Set per staff type

Link

Can Access Personal Register

Admin | Admin Settings | Staff | Staff Types | General Staff Permissions

Set per staff type

Link

Can Access Point of Sale

Admin | Admin Settings | Staff | Staff Types | General Staff Permissions

Set per staff type

Link

Can Access Reports

Admin | Admin Settings | Staff | Staff Types | Manager Permissions

Link

Can Access Reservations

Admin | Admin Settings | Staff | Staff Types | General Staff Permissions

Set per staff type

Link

Can Access Takeout/Delivery

Admin | Admin Settings | Staff | Staff Types | General Staff Permissions

Set per staff type

Link

Can Bypass Unsent Items When Using Fast Bar

Admin | Admin Settings | Staff | Staff Types | General Staff Permissions

Set per staff type

Link

Can Compose Messages

Admin | Admin Settings | Staff | Staff Types | General Staff Permissions

Set per staff type

Link

Can Launch TouchBistro

Admin | Admin Settings | Staff | Staff Types | Manager Permissions

Link

Can Manage Bills

Admin | Admin Settings | Staff | Staff Types | Manager Permissions

Link

Can Manage Discounts

Admin | Admin Settings | Staff | Staff Types | Manager Permissions

Link

Can Manage Gratuity

Admin | Admin Settings | Staff | Staff Types | Manager Permissions

Link

Can Manage Orders

Admin | Admin Settings | Staff | Staff Types | Manager Permissions

Link

Can Manage Payment Gateways

Admin | Admin Settings | Staff | Staff Types | Manager Permissions

Link

Can Manage Shifts

Admin | Admin Settings | Staff | Staff Types | Manager Permissions

Link

Can Manage Staff

Admin | Admin Settings | Staff | Staff Types | Manager Permissions

Link

Can Manage Voids

Admin | Admin Settings | Staff | Staff Types | Manager Permissions

Link

Can Open Cash Drawer

Admin | Admin Settings | Staff | Staff Types | Manager Permissions

Link

Can Perform End of Day

Admin | Admin Settings | Staff | Staff Types | Manager Permissions

Link

Can Perform Pay Ins

Admin | Admin Settings | Staff | Staff Types

Link

Can Perform Payouts

Admin | Admin Settings | Staff | Staff Types

Link

Can Receive System Notifications

Admin | Admin Settings | Staff | Staff Types | Manager Permissions

Link

Can Return Items and Access Negatively Priced Items

Admin | Admin Settings | Staff | Staff Types | General Staff Permissions

Set per staff type

Link

Change Passcode

Admin | Admin Settings | Staff | Staff

Link

Change Register Buttons

Admin | Admin Settings | Advanced | Register Buttons

Link

Clock-in/Clock-out

Admin | Admin Settings | Staff | Staff Types | General Staff Permissions

Set per staff type

Link

Cloud Reporting Sync

Admin | Admin Settings | Cloud

Link

Create Backup

Exit restaurant. Tap Open Existing Restaurant. Tap Information /wp-content/uploads/2014/11/chapter4image019.png icon next to restaurant.

Link

Create Bar Tabs with Swipe

Admin | Admin Settings | Payment Gateways | Create/Open Bar Tabs by Swiping Card

Link

Credit Card Tip Out

Admin | Admin Settings | Gratuity Settings | Calculate Credit Card Tip Out

Link

Current Bill # (change)

Admin | Admin Settings | Bill & Chit

Link

Current Order # (change)

Admin | Admin Settings | Bill & Chit

Link

Custom Modifier Suffix

Admin | Admin Settings | Advanced | Other

Link

Customer Account List (adding/managing)

Admin | Customer Account List

Link

Customer Facing Display (enable)

Admin | Admin Settings | Customer Facing Display

Link

Dark Mode

Admin | Admin Settings | Staff | Staff

Link

Default Card Swipe Action

Admin | Admin Settings | Payment Gateways

Link

Default to seat

Admin | Admin Settings | Advanced | Order Input

Link

Disable Reports (Blind Read)

Admin | Admin Settings | Staff | Staff Types | General Staff Permissions

Set per staff type

Link

Disabling Menu Items

Admin | Admin Settings | Menu | Promotional Pricing | Hide Item

Admin | Admin Settings | Menu | Promotional Pricing | Choose Items

Admin | Admin Settings | Menu | Menus | Schedules

Admin | Admin Settings | Menu | Menus | Enabled

Admin | Admin Settings | Menu | Menu Categories | Hide

Link

Link

Link

Do Not Print This Item

Admin | Admin Settings | Menu | Menu Category

Link

Download Support Patch

Exit restaurant. Tap Open Existing Restaurant. Tap Information /wp-content/uploads/2014/11/chapter4image019.png icon next to restaurant.

Link

Edit Shift

Admin | Staff List

Link

Enable Animation

Admin | Admin Settings | Advanced | Other

Link

Enable Fast Bar on Point of Sale

Admin | Admin Settings | Staff | Staff Types | General Staff Permissions

Set per staff type

Link

Enable Max Party Number

Admin | Admin Settings | Advanced | Party Number

Link

Enable Safe Printing

Admin | Admin Settings | Advanced | Printing

Link

Force Clockout All Staff

Admin | Staff List

Link

Gift Cards (Issue, Reload, Return, Balance, Transaction Details)

Admin | Admin Settings | Payment Gateways | Gift Cards

Link

Calculate Tax on Gratuity

Admin | Admin Settings | Gratuity Settings | Gratuity Settings

Link

Include Bill # for Closed Bills

Admin | Admin Settings | Bill &Chit | Bill / Guest Checks

Link

Include Large Party Name

Admin | Admin Settings | Bill &Chit | Chits

Link

Include Tipline

Admin | Admin Settings | Payment Gateways | Include Tipline on Credit Card Receipt (Pre-Auth)

Link

Inclusive Tax

Admin | Admin Settings | Menu | Tax Settings

Link

Inclusive Tax for Reports

Admin | Admin Settings | Menu | Tax Settings

Link

Is a Gift Card

Admin | Admin Settings | Menu | Menu Items

Link

Is Back of House

Admin | Admin Settings | Staff | Staff Types | General Staff Permissions

Set per staff type

Link

Local Drink Printer

Admin | Admin Settings | Printers & KDS

Link

Local Receipt Printer

Admin | Admin Settings | Printers & KDS

Link

Lock Menu View Toggle

Admin | Admin Settings | Advanced | Order Input

Link

Lock Staff To Assigned Tables

Admin | Admin Settings | Security

Link

Lock Staff To Assigned Tabs/Deliveries/Takeouts

Admin | Admin Settings | Security

Link

Logout After Paying Bill

Admin | Admin Settings | Advanced | Other

Link

Mandatory Modifier

Admin | Admin Settings | Item Modification

Tap a modifier. Tap a configured modifier. Enable/disable Mandatory.

Link

Menu Item Sorting

Admin | Admin Settings | Menu | Menu Categories | Menu Item Sorting

Link

Non-Integrated Card Types (adding additional/editing)

Admin | Admin Settings | Payment Gateways | Non-Integrated Card Types

Link

Online Diagnostic Test

Admin | Admin Settings | TouchBistro

Open Cash Drawer When Accepting Cash Payments

Admin | Admin Settings | Advanced | Order Input

Link

Open Cash Drawer When Accepting Credit Payments

Admin | Admin Settings | Advanced | Order Input

Link

Order Type Exclusions

Admin | Admin Settings | Menu | Tax Settings

Link

Print 100% Discounted Items

Admin | Admin Settings | Bill &Chit | Bill / Guest Checks

Link

Print And Close From POS

Admin | Admin Settings | Advanced | Point of Sale

Link

Print and Close from Table

Admin | Admin Settings | Advanced | Order Input

Link

Print Chit On Clock In And Clock Out

Admin | Admin Settings | Advanced | Staff

Link

Print Void Chits When Items Are Voided

Admin | Admin Settings | Advanced | Printing

Link

Print Zero Priced Menu Items

Admin | Admin Settings | Bill &Chit | Bill / Guest Checks

Link

Print Zero Priced Modifiers

Admin | Admin Settings | Bill &Chit | Bill / Guest Checks

Link

Printer Items’ Short Name

Admin | Admin Settings | Advanced | Printing

Link

Prompt for Guest Name

Admin | Admin Settings | Advanced | Point of Sale

Link

Redirect All Menu Items to Printer

Admin | Admin Settings | Printers & KDS

Tap Information /wp-content/uploads/2014/11/chapter4image019.png icon per printer

Link

Reduce Tax on Bills of a Certain Value

Admin | Admin Settings | Menu | Tax Settings

Link

Repair Restaurant Data

Exit restaurant. Tap Open Existing Restaurant. Tap Information /wp-content/uploads/2014/11/chapter4image019.png icon next to restaurant.

Link

Require Auth #

Admin | Admin Settings | Advanced | Order Input

Link

Require Manager Passcode to Delete Items

Admin | Admin Settings | Security

Link

Require Manager Passcode to Discount Items

Admin | Admin Settings | Security

Link

Require manager Passcode to Open Cash Drawer

Admin | Admin Settings | Security

Link

Require Manager Passcode to Void Items

Admin | Admin Settings | Security

Link

Require Passcode To Change Gratuity

Admin | Admin Settings | Security

Link

Require Passcode To Open Restaurant

Admin | Admin Settings | Security

Link

Require Passcode To Transfer Tables Between Parties

Admin | Admin Settings | Security

Link

Require Passcode To Transfer Tables Between Staff

Admin | Admin Settings | Security

Link

Require Passcode To Transfer Tabs/Deliveries/Takeouts Between Staff

Admin | Admin Settings | Security

Link

Requires Manager Approval to Order

Admin | Admin Settings | Menu | Menu Items

Set per menu item

Link

Requires Recording of Cash Tips

Admin | Admin Settings | Staff | Staff Types | General Staff Permissions

Set per staff type

Link

Restore from Backup

Exit restaurant. Tap Open Existing Restaurant. Tap Information /wp-content/uploads/2014/11/chapter4image019.png icon next to restaurant.

Link

Return After Printing

Admin | Admin Settings | Advanced | Order Input

Link

Right Hand Mode

Admin | Admin Settings | Staff | Staff

Link

Scheduling Integration Name

Admin | Admin Settings | Staff | Staff Types

Link

Separate Gratuity from Tips

Admin | Admin Settings | Gratuity Settings | Gratuity Settings

Link

Send All Items From Order Input

Admin | Admin Settings | Advanced | Order Input

Link

Show “Email Receipt” option when closing paid order

Admin | Admin Settings | Advanced | Order Input

Link

Show Contact List when Entering Names

Admin | Admin Settings | Advanced | Other

Link

Show Menu Item Modifier Category

Admin | Admin Settings | Advanced | Order Input

Link

Show Non-Integrated Payment Options

Admin | Admin Settings | Advanced | Other

Link

Show Party Name On Bar Stools

Admin | Admin Settings | Advanced | Other

Link

Show Voided Items On Bill/Guest Check

Admin | Admin Settings | Advanced | Printing

Link

Staff Discount

Admin | Admin Settings | Staff | Staff

Link

TeamViewer Integration

Admin | Help

Link

Tip Guide (on/off, pre-tax, post-tax, pre-discount)

Admin | Admin Settings | Bill &Chit | Bill / Guest Checks

Link

Tip Guide Suggestions

Admin | Admin Settings | Bill &Chit | Bill / Guest Checks

Link

Unselected Modifier Warning

Admin | Admin Settings | Security

Link

Unsent Items Warning

Admin | Admin Settings | Security

Link

Upload Menu

Admin | Admin Settings | Cloud

Link

Upload Restaurant Data to Support

Exit restaurant. Tap Open Existing Restaurant. Tap Information /wp-content/uploads/2014/11/chapter4image019.png icon next to restaurant.

Link

Upload Restaurant to Server

Admin | Admin Settings | Pro Server | Upload Restaurant to Server

Link

Uses Bartender Printer

Admin | Admin Settings | Staff | Staff Types | General Staff Permissions

Set per staff type

Link

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