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Setting Up and Using the Moneris iWL220

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Chapter 1. Requirements

The iWL220 is available for TouchBistro Pro users only (using multiple iPads and . The iWL220 is not available if you are a standard (one iPad) or multi standard (more than 1 iPad but not connected via the Pro server software),

Before you begin, ensure your Mac computer is updated to the latest version of OS X El Capitan.

Chapter 2. Connecting the Hardware

Ensure you plug the base station into a power source. Your base station communicates to your PIN pad over Bluetooth. However, the setup between the PIN pad and base station is configured automatically. There is no need to authorize any Bluetooth devices on your Mac server or your iPads. One base station can be used to communicate with up to five PIN pads.

Section 1. To Your Router

If you have a free LAN port on your Airport you can connect your base station in this manner:

1. Ensure you have a CAT5 Ethernet cable in the WAN https://support.apple.com/library/APPLE/APPLECARE_ALLGEOS/Product_Help/en_US/PUBLIC_USERS/PP409/WAN_osx.png port connecting to your Internet modem.

2. Run a CAT5 Ethernet cable between the base station’s Ethernet port and any free LAN port on the Airport router.

Section 2. To a Switch

It is probably more typical your Airport has no more free LAN ports and you require an Ethernet switch:

1. Ensure you have a CAT5 Ethernet cable in the WAN https://support.apple.com/library/APPLE/APPLECARE_ALLGEOS/Product_Help/en_US/PUBLIC_USERS/PP409/WAN_osx.png port connecting to your Internet modem.

2. Run a CAT5 Ethernet cable between the base station’s Ethernet port and any free LAN port on your switch (all ports on your switch are LAN ports).

3. Run a CAT5 Ethernet cable from a free LAN port on your Airport router to any free LAN port on your switch (all ports on your switch are LAN ports).

Section 3. Bluetooth Registration

1.  Place your mobile PIN pad on the base you wish it to connect to. Leave it connected to the base while you perform the following steps.

2.  Press the # key twice on the card reader.

3.  Enter Admin code 17.

4.  Press the OK key.

5.  Swipe your Admin card when prompted.

6.  Scroll down to Register Base and press the center Enter key.

7.  The iWL220 should have Contact Mode highlighted. Press the center Enter key.

8.  The device will indicate pairing with base.

9.  After a brief wait, the device will indicate it was successfully paired to the base.

10. Press the green OK button.

11. Press the red Cancel key three times to return to the Employee Login screen.

12. For each iWL220 PIN pad, repeat these steps for the base you want paired with it.

Chapter 3. Setup on TouchBistro

1. Login as Admin and access Admin | Admin Settings.

2. Tap Payment Gateways.

3. Tap Moneris to enable it. Ensure there’s a checkmark next to it.

4. Tap the associated Setup option.

5. Scroll down and tap Add iWL220 Terminal.

6. Retrieve the Terminal ID from the back of the iWL220. It is the last 8 digits of the bar code. There may be one or more bar codes. Each should have the proper Terminal ID.

7. Enter your terminal ID and tap Add Terminal.

8. Enable Automatically Close Table After Payment.

9. Tap Find Tables.

10. Select how you prefer to find tables. By Table Name lets you scroll through all tables and named orders (delivery/takeout/bar tabs). Order Number lets you search by order number. You should first set your iWL220 to find by Table Name. You can change this later. If you change this after you’ve downloaded your restaurant details into your iWL220, you will need to perform another restaurant download.

11. Tap Save. Make sure Moneris is still selected as the payment gateway.

12. After this, you need to restart your Pro Server on your Mac computer.

13. Note the IP address (for example 10.0.1.99). Ignore the Port (1337) number.

Chapter 4. Setup on the iWL220

Section 1. iWL220 Software Update

Before you start to configure the device, you need to update the iWL220’s software from Moneris.

1. Press the # key twice on the card reader.

2. Enter admin code 97.

3. Press the OK key.

4. Swipe your Admin card when prompted.

5. Scroll down to Configuration and press the center Enter key.

6. Scroll down to IP/URL Address and press the center Enter key.

7. Key in INGP.MONERIS.COM. To enter letters, press the appropriate number key and then press the # key to cycle through available letters. For example press 4 and then # key to cycle to the I. Press 6 To enter a . (period) press the 0 key and then press the # key to cycle to the period.

8. Press the center Enter key.

9. Scroll down to PORT NUMBER and press the center Enter key.

10. Key in 2601 and press the center Enter key.

11. Press the red Cancel key once.

12. Scroll up to Software and press the center Enter key to initiate the remote download.

13. Once the download is complete, the iWL220 will print out a confirmation.

Section 2. Changing the iWL220 to Restaurant Mode

By default the iWL220 is set for Standalone mode. You need to set it for Restaurant mode to work with your TouchBistro Pro Server.

1. From the main screen (either the enter charge amount screen or the employee login screen) tap second navigation button from the left.

2. Select Yes.

Section 3. Alternative Method for Changing the iWL220 to Restaurant Mode

If the terminal’s initial screen is neither the charge amount or employee login screen, set restaurant mode by following these steps. If you were able to switch the iWL220 using the above steps, skip this section and proceed to setting up the iWL220 on TouchBistro.

1. Press the # key twice on the card reader.

2. Enter 08 and press the center Enter key.

3. Scroll down to Restaurant and press the center Enter key.

4. Scroll Down to Type 1 and press the center Enter key.

5. Press the red Cancel key three times to return to home screen.

6. You will be promoted to initialize the terminal.

7. Press the # key twice on the card reader.

8. Enter 1 and press the center Enter key.

9. Swipe your admin card when prompted.

10. Press the OK key when you see the merchant ID.

11. Press OK key when it asks for a phone number. (DO NOT ENTER IN ANYTHING)

12. Will now say sending, receiving, processing

13. Once it says complete press the OK key.

14. Press the red Cancel key three times to go back to the home screen.

Chapter 5. Download Your Restaurant from TouchBistro

1. From the Employee Login screen, press the pound key # once.

2. Scroll down to Configuration and press the center ENTER key.

3. Scroll down to REST PARM DL and press the center ENTER key.

4. A prompt will pop up for you to download REST parameters, select Yes.

5. Select REST HOST ADD.and press the center ENTER key.

6. Use the keypad to enter in Host address, This is the Pro Server IP address you noted under the Setup on TouchBistro step. For example, 10.0.1.99. To enter a . (period) press the 0 key and then press the # key to cycle to the period.

7. Press the green OK button.

8. Scroll down to REST HOST PORT and press the center ENTER key.

9. Use the keypad to enter port 1338.

10. Press the green OK button.

11. Scroll down to DOWNLOAD and press the center ENTER key.

12. The iWL220 will report it’s downloading and then the download is complete.

13. Press the green OK button.

14. Press the red Cancel key once to return to the Employee Login screen.

Chapter 6. Return to your Mac Server

1. Go to the TouchBistro Pro Server application on your Mac computer.

2. You will see the prompt TouchBistro Pro Server wants to use your confidential information stored in “PrivateKey” in your keychain.

3. Click Always Allow on the Pro Server. Do not click Allow.

4. Login to your restaurant with an iPad.

5. Process a credit or debit card.

6. Use an incorrect PIN to test.

7. If successful, you will get an error indicating an invalid PIN. (Do not attempt this more than 3 times with the same card.)

Chapter 7. Put Your iWL220 into Standalone Mode

If you put your iWL220 into Standalone Mode, it does not communicate with the TouchBistro Pro Server for any transactions. You should only do this if advised by a support representative.

1.  Press the second option key (illustrated above).

2.  Select Yes.

3.  In standalone mode you will see the Enter Amount screen instead of the Employee Login screen.

Chapter 8. Using the IWL220

1. You should be at the login screen EMPLOYEE LOGIN SWIPE/ENTER ID.

2. Enter a waiter passcode. This is the same passcode the sever uses to log into TouchBistro. Server passcodes can be found on the Edit Staff screen. Note: the iWL220 will not accept a one or two digit passcode. If you have any staff members assigned 1 or 2 digit passcodes, open the staff profiles and give the staff member a passcode of at least 3 digits.

3. Enter a table number or press the green OK button to get all available tables (up to 15 tables).

4. Select a table / check and follow on screen prompts to pay.

5. After payment is successful, the terminal will send it to Pro server.

6. You will see TABLE CLOSED on the terminal.

Note: The iWL220 will only return tables that are not currently being viewed on TouchBistro.

Section 1. Paying with One Card

If the customer is paying the bill in full with a single credit or debit card, follow these steps.

1. Ensure you are logged into TouchBistro with your proper passcode.

2. Take the order. When the customer is ready to pay, if you are still in the order screen, do not tap the Checkout icon. Tap the Home icon to return to the floor plan.

3. In this example table 13 is requesting to pay their bill.

4. On the iWL220, enter your TouchBistro passcode at the Employee Login screen. For example, if your TouchBistro passcode is 111, enter 111 via the iWL220 keypad.

5. Press the green OK button.

6. If TouchBistro was set up to find bills by table you will see a list of open tables and their amounts. If TouchBistro was set to display by order number, you will see a list of order numbers and their amounts. Use the scroll buttons to highlight a table. In this example, we’re going to close table 13.

Note: Staff members will only see their tables or orders. If you login with the Admin passcode you will be able to see all tables and orders. If you give a Staff Type the Can Manage Payment Gateways manager permission, any staff member assigned that staff type will be able to to see all tables and orders.

7. Press the green OK button.

8. The iWL220 will open the table details. Across the bottom it will give you payment options. To pay the bill in full, press the TOTL button. If the customer wants to split the payment between two or more cards, press the PARTL button.

9. Tap the green OK button to take a credit card or debit card payment. We’ll see later the function of the Cash option.

10. When you see CUSTOMER PRESS OK TO CONTINUE, pass the iWL220 to the customer and prompt the customer to follow the on screen instructions.

11. After the customer presses the green OK button, the customer will be asked to approve the bill total. Again the customer should press the green OK button.

12. The iWL220 will prompt the customer to add a tip.

13. If yes, the iWL220 will prompt the customer to enter a tip amount. It can be one of the default percentage amounts or another amount. The customer should press the green OK button to select the tip. The suggested tip amounts used by the iWL220 are those set under Bill / Guest Check customization on TouchBistro. If you change the tip guide on your Bill / Guest Check screen, you will need to re-download your restaurant via the iWL220.

14. If OTHER was selected, the iWL220 will prompt the customer to select either an alternative percentage or a fixed amount. The customer should press the green OK button to select.

15. Here we’ll assume the customer selects an alternative percentage. The customer should enter the tip percentage press the green OK button.

Note, tips left on credit cards are assigned to the owner of the table. If another staff member clocks in and processes the payment, the tip will be assigned to the table owner, not the clocked-in staff member who takes the payment. For example, Sally opens and serves the table. During her break James clocks in and the table asks to pay. James processes the payment. The tip left on the credit card will be assigned to Sally.

16. The iWL220 prompts the customer to confirm the total with the tip. The customer should press the green OK button to confirm.

17. The customer will now be prompted to insert or swipe his/her card. If for some reason the swipe or chip fails, you can key in the card number and press the green OK button to do a manual card entry. Follow the on-screen prompts.

18. The customer may be prompted to enter a PIN and press the green OK button.

19. The iWL220 will prompt the customer to return the unit to the server.

20. The server should press the green OK button to see the approval message and see any additional instructions.

21. The iWL220 will prompt to print merchant and customer copies of the receipt. Press the green OK button when prompted.

22. After printing out the copies, the iWL220 will display a sending screen and indicate it’s closing the table on TouchBistro.

23. Returning to your floor plan, you will see the table is now closed.

See Also

VIDEO: USING THE MONERIS iWL220

Section 2. Paying by Seat

1. If customers indicate they want to pay their bill but pay by seat, open the table and tap the Checkout icon.

2. Tap Split by Seating. Tap Back and then tap the Home icon to return to the floor plan screen.

3. On the iWL220, enter your TouchBistro passcode at the Employee Login screen. For example, if your TouchBistro passcode is 111, enter 111 via the iWL220 keypad.

4. Press the green OK button.

5. If TouchBistro was set up to find bills by table you will see a list of open tables and their amounts. If TouchBistro was set to display by order number, you will see a list of order numbers and their amounts. Use the scroll buttons to highlight a table. In this example, we’re going to close table 14.

6. Press the green OK button.

7. You will see split seats and their amounts due represented in the iWL220 Select Check screen. Scroll to the first seat that offers payment and press the green OK button. In this example, Seat 3 is the first to offer payment.

8. Press the TOTL button to pay seat 3’s check off in full.

9. Tap the green OK button to take a credit card or debit card payment. We’ll see later the function of the Cash option.

10. When you see CUSTOMER PRESS OK TO CONTINUE, pass the iWL220 to the customer and prompt the customer to follow the on screen instructions.

11. After the customer presses the green OK button, the customer will be asked to approve the bill total. Again the customer should press the green OK button.

12. The iWL220 will prompt the customer to add a tip.

13. If yes, the iWL220 will prompt the customer to enter a tip amount. It can be one of the default percentage amounts or another amount. The customer should press the green OK button to select the tip.  The suggested tip amounts used by the iWL220 are those set under Bill / Guest Check customization on TouchBistro. If you change the tip guide on your Bill / Guest Check screen, you will need to re-download your restaurant via the iWL220.

14. The iWL220 prompts the customer to confirm the total with the tip. The customer should press the green OK button to confirm.

15. The customer will now be prompted to insert or swipe his/her card.  If for some reason the swipe or chip fails, you can key in the card number and press the green OK button to do a manual card entry. Follow the on-screen prompts.

16. The customer may be prompted to enter a PIN and press the green OK button.

17. The iWL220 will prompt the customer to return the unit to the server.

18. The server should press the green OK button to see the approval message and see any additional instructions.

19. The iWL220 will prompt to print merchant and customer copies of the receipt. Press the green OK button when prompted.

20. The iWL220 displays the remaining seats for payment. Select another seat and repeat these steps to close the seat with a credit or debit card.

21. However, if a customer offers cash or some other non-integrated payment (like a groupon or a check), press the TOTL button.

22. Scroll down and select the CASH option on the tender screen.

23. The iWL220 will issue customer and merchant approvals indicating a cash payment.

24. If you look at the TouchBistro Checkout screen, you will see iWL220 transmits the cash payment to TouchBistro and TouchBistro marks the seat as paid by cash.

25. You will again be returned to the remaining checks. Repeat the steps here to either close the remaining seat(s) with a credit/debit card or cash.

26. Once all seats are closed, the iWL220 will signal TouchBistro to close the table.

Section 3. Splitting a Check Evenly

If your customers want to split a bill evenly, follow these steps.

1. Take the order. When the customer is ready to pay, if you are still in the order screen, do not tap the Checkout icon. Tap the Home icon to return to the floor plan.

2. On the iWL220, enter your TouchBistro passcode at the Employee Login screen. For example, if your TouchBistro passcode is 111, enter 111 via the iWL220 keypad.

3. Press the green OK button.

4. If TouchBistro was set up to find bills by table you will see a list of open tables and their amounts. If TouchBistro was set to display by order number, you will see a list of order numbers and their amounts. Use the scroll buttons to highlight a table. In this example, we’re going to close table 14.

5. Press the green OK button.

6. Press the SPLT button.

7. Enter the number of payers and press the green OK button.

8. Tap the green OK button to take a credit card or debit card payment.

9. When you see CUSTOMER PRESS OK TO CONTINUE, pass the iWL220 to the customer and prompt the customer to follow the on screen instructions.

10. After the customer presses the green OK button, the customer will be asked to approve the bill total. This total will represent the bill’s total divided by the number of customers. Again the customer should press the green OK button.

11. The iWL220 will prompt the customer to add a tip.

12. If yes, the iWL220 will prompt the customer to enter a tip amount. It can be one of the default percentage amounts or another amount. The customer should press the green OK button to select the tip.  The suggested tip amounts used by the iWL220 are those set under Bill / Guest Check customization on TouchBistro. If you change the tip guide on your Bill / Guest Check screen, you will need to re-download your restaurant via the iWL220.

13. The iWL220 prompts the customer to confirm the total with the tip. The customer should press the green OK button to confirm.

14. The customer will now be prompted to insert or swipe his/her card. If for some reason the swipe or chip fails, you can key in the card number and press the green OK button to do a manual card entry. Follow the on-screen prompts.

15. The customer may be prompted to enter a PIN and press the green OK button.

16. The iWL220 will prompt the customer to return the unit to the server.

17. The server should press the green OK button to see the approval message and see any additional instructions.

18. The iWL220 will prompt to print merchant and customer copies of the receipt. Press the green OK button when prompted.

19. The iWL220 will now indicate the amount remaining and prompt to pay the next portion of the bill. Repeat the process until the bill is closed.

Note: if the next customer wants to pay with cash or a non integrated payment, instead of selecting CR/DB PAYMENT on the Tender screen, the server should select CASH.

Section 4. Working with Orders

The iWL220 will also display open orders (takout, delivery or bar tabs). Instead of table numbers, the iWL220 will display the name entered when creating the order.

For example, on TouchBistro we have the open bar tabs Tim and Tina.

If you log into the iWL220 and you’re viewing by tables, you will see these open takeout/delivery orders and bar tabs with their matching names.

Chapter 9. Closing Your Batch

1.  From the Employee Login screen, press the pound # key once.

2.  Scroll down to REPORTS and press the center Enter key.

3.  Press the center Enter key to select CLOSE BATCH.

4.  Select YES.

5.  Your batch close confirmation will be printed out and you will be returned to the Employee Login screen.

Chapter 10. Performing Refunds with the iWL220

Section 1. Create an Open Priced Item for Refunds

Before you start processing refunds, you need to setup an open priced item in TouchBistro that lets you track refunds. To do this:

1.  Login as Admin and access Admin | Admin Settings.

2.  Tap Menu and then Menu Categories.

3.  Tap the Add http://stagingtb.wpengine.com/wp-content/uploads/2015/06/white_plus_in_black_square.jpg icon to create a new menu category.

4.  Name the category something like Refunds and Returns.

5.  Tap Default Taxes and disable all taxes by removing the checkmark http://stagingtb.wpengine.com/wp-content/uploads/2014/11/chapter7image004.png.

6.  Tap Done.

7.  Tap Icon.

8.  Select an icon that might imply a return.

9.  Tap Save.

10. Tap < Menu to return to the Menu page.

11. Tap Menu Items.

12. Tap your Refunds and Returns category.

13. Tap the Add http://stagingtb.wpengine.com/wp-content/uploads/2015/06/white_plus_in_black_square.jpg icon to create a new menu item.

14. Name the menu item something like iWL220 Refund.

15. Enable Open $.

16. Ensure the Taxes setting has defaulted to the category’s No Tax setting. If not, adjust this.

17. Enable Allows Returns (Negative Price).

18. Tap Done.

19. Tap < Back.

20. Tap < Menu to return to the Menu page.

21. Tap Menus.

22. Tap Full Menu or some other menu you want to make the refund.

23. Tap Add Menu Category.

24. Tap your Refunds and Returns category.

25. Tap Save.

Section 2. Performing the Refund

1.  Open a table or your cash register. You need to do this as either an Admin or a staff member with Can Return Items and Access Negatively Priced Items enabled for his/her Staff Type.

2.  Open your Full Menu and tap your Refunds and Returns category.

3.  Tap the refund item.

4.  Enter the amount to refund and tap the button to make it a negative price. Tap Done.

5.  Ensure no taxes have been charged. If taxes appear here, you’ve not correctly set up your Menu Category.

6.  Tap the Home icon to return to the floorplan.

7.  On the iWL220, enter your TouchBistro passcode at the Employee Login screen. For example, if your TouchBistro passcode is 111, enter 111 via the iWL220 keypad.

8.  Press the green OK button.

9.  If TouchBistro was set up to find bills by table you will see a list of open tables and their amounts. If TouchBistro was set to display by order number, you will see a list of order numbers and their amounts. Use the scroll buttons to highlight the item with the negative price, indicating a refund.

10. Press the green OK button.

11. Select Refund.

12. Swipe the Admin card when prompted.

13. Locate the authorization number on the bill and enter in on the iWL220 via the keypad. Press the green OK button. If you do not have the original receipt, you can locate it via the Bill / Guest Check History option.

14. Tap, insert, or swipe the original credit card when prompted.

15. The iWL220 will give you an approval message and print out customer and merchant copies of the refund receipt.

16. Return to the cash register and ensure the refund has been closed. If not, tap Close Order.

17. If we examine the end of the day report, we can see how this refund is reflected under your Sales Totals report and your Payment and Refund Totals reports.

18. Tips left on the credit card are not clawed back. There are cases where a server is still allowed to keep his/her tips (for example, errors that prompted the refund were out of the server’s control) and there may be cases where the server was the cause of the refund and policy is to claw back the tip. However, this is not a determination TouchBistro can make. Retain your paper refund merchant copy and make a note about tips that may have to be paid back by the server.

Section 3. Finding Authorization Numbers in TouchBistro

1.  Login as either an Admin or a Manager.

2.  Access Admin | Bill / Guest Check History. If you logged in as a manager, access Options | Bill / Guest Check History.

3.  Set a date/time range wheels to search for the customer guest check and tap Refresh.

4.  You will see a list of closed bills and the pre-tip amount.

5.  Tap on the bill and locate the authorization number at the bottom of the bill image.

6.  If you have a large number of bills, you can tap the Search button to help filter the results.

Section 4. Using Standalone Mode

If advised by support, you can also do refunds using standalone mode.

1.  After entering standalone mode, press the pound # key.

2.  Scroll down to TRANSACTIONS and press the center ENTER key.

3.  Scroll down to REFUND and press the center ENTER key.

4.  Swipe your Admin Card.

5.  Enter the amount you want to refund. You can refund the full amount or a partial amount.

6.  Press the green OK button.

7.  Enter the authorization code found on the credit card receipt. If you don’t have the original credit card receipt, you can find the authorization number on TouchBistro under Bill / Guest Check History. See below for a tutorial how to find a particular guest check.

8.  Press the green OK button.

9.  You will get an approval message. Remove the card.

10. Follow any other instructions on the screen. For example, you may be required to obtain a signature.

11. You will be returned to the ready the Enter Amount screen.

12. Return the iWL220 to Restaurant Mode. Follow these steps.

Section 5. Voiding a Transaction

If the batch has not yet been submitted and you need to void an entire payment to correct an error, you should use the void procedure. You cannot void a partial amount. You must void the full amount, including any tip added via the customer. You cannot void a payment if the payment was in a batch that was previously submitted.

1.  Ensure you’re in Standalone mode.

2.  Press the pound # key.

3.  Scroll down to VOID-PURCHASE and press the center Enter key.

4.  Swipe your Admin Card.

5.  Enter the full amount to void, including any tip.

6.  Press the green OK button.

7.  Enter the authorization code found on the credit card receipt.

8.  Press the green OK button.

9.  You will get an approval message. Remove the card.

10. Follow any other instructions on the screen. For example, you may be required to obtain a signature.

11. You will be returned to the ready the Enter Amount screen.

12. Return the iWL220 to Restaurant Mode. Follow these steps.

Section 6. Entering the Refund into TouchBistro If You Used Standalone Mode

Because you have to process refunds in Standalone mode, the iWL220 does not transmit refund/void information to TouchBistro. To ensure your end of day figures balance, you need to process the refund or void manually using the open priced item we created beforehand.

1.  Login as a user that has permissions to perform refunds (for example, a manager or the Admin).

2.  Open your Cash Register.

3.  Tap your Refunds and Returns category.

4.  Tap your iWL220 Refund item.

5.  Enter the amount you refunded or voided and tap the +/- button.

6.  This will make the item a negative amount. Tap Done.

7.  Verify the amount is a negative and tap Exact.

8.  Close the table.

9.  If you run a Sales Totals report, you will see your refund is reflected in the Returns line as a negative (funds going out). This will balance the sales total (funds coming in) for either that day (if you performed a void purchase) or for a previous day (if you performed a refund).

10. If you Sales Item Totals report, you can see specifics regarding the Return figure from the Sales Totals report. Here you can see the negative return figure was the result of a refund or void processed on the iWL220.

Chapter 11. Enabling/Disabling Tip

If you need to enable or disable the iWL220 prompting the customer for a tip, follow these steps:

1.  Press the # key twice on the card reader.

2.  Enter Admin Code 08.

3.  Press the OK key.

4.  Scroll down to TIP ENTRY and press the center Enter key.

5.  Highlight TIP ON if you want to turn tipping on. Highlight TIP OFF if you want to eliminate the tip prompt.

6.  Press the center Enter key.

7.  If you turn on tipping, select the tip prompting. Select TIP BY $ AND % if you want to give customers a choice between entering a percentage tip or a fixed dollar amount.

8.  Press the center Enter key.

9.  You’re returned to the TIP ENTRY screen with TIP ON highlighted, indicating it’s still enabled.

10. Press the red Cancel key three times to return to the Employee Login screen.

Chapter 12. Gift Cards

Gift cards are managed through the iWL220’s ERNEX option. See the Moneris iWL220’s guide (section 6) for more information. If you have old gift cards you used through eSelect Plus, please contact your Moneris representative and inform him/her you wish to add support for your previous gift cards.