Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at support@touchbistro.com.

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at support@touchbistro.com and a representative will contact you.

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Setting Up and Using TB Payments

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Table of Contents

Setting up Your Device

Setting Up Your RP457c (Audio Connection)
Setting Up Your RP457c (Bluetooth Connection)
Setting Up Your Moby8500

Using a TouchBistro Payments Device to Take a Payment

Using TB Payments – (RP457c or Mob8500)
Using Store and Forward – (RP457c or Mob8500)
Using the Portal

Additional Guides

Moby 8500 Troubleshooting
RPC 457c Troubleshooting
Credit Card Data/PCI Data Security Standard