Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

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Setting Up TouchBistro Pro


Setting Up Your Restaurant

ADMINISTRATOR’S USER GUIDE – The Administrator’s Guide gives you detailed information how to set up your restaurant (menu, floor plan, staff, and more).

SETTING UP YOUR RESTAURANT – Four video tutorials how to setup your restaurant (menu, floor plan, staff, and more).

Payment Gateway Setup

SETTING UP PAYMENT GATEWAYS – If you are using an integrated payment processor, locate your payment gateway of choice and follow the guide for setup instructions.

Making the Most Out of TouchBistro

BEST PRACTICES – Important guides for how to backup TouchBistro and secure your iPad.