Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

Email Support

You can also reach us by phone at 888-342-0131 (Outside of North America 647-925-4154). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

stevie customer service16 st side

Support Department of the Year!

Setting Up TouchBistro Pro


Setting Up TouchBistro Pro

TOUCHBISTRO PRO SETUP GUIDE – Complete end-to-end guide for setting up your hardware and software.
HOW TO LOGIN TO YOUR TOUCHBISTRO SERVER USING YOUR ACCOUNT USERNAME & PASSWORD – After installing Pro Server, how to launch it and log in.

Setting Up Your Restaurant

ADMINISTRATOR’S USER GUIDE – The Administrator’s Guide gives you detailed information how to set up your restaurant (menu, floor plan, staff, and more).

SETTING UP YOUR RESTAURANT – Four video tutorials how to setup your restaurant (menu, floor plan, staff, and more).

Payment Gateway Setup

SETTING UP PAYMENT GATEWAYS – If you are using an integrated payment processor, locate your payment gateway of choice and follow the guide for setup instructions.

Making the Most Out of TouchBistro

BEST PRACTICES – Important guides for how to backup TouchBistro and secure your iPad.

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