Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. For reporting inquiries or critical issues, please use the below form or email us at support@touchbistro.com.

Email Support

Frequently Asked Questions

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at support@touchbistro.com and a representative will contact you.

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Setting Up TouchBistro Pro

Who is This Guide for?

The linked PDF will give your on-site IT professional complete end-to-end instructions for hardware and software setup of TouchBistro Pro. This guide is intended for a venue’s IT specialist, someone who has experience running CAT5 Ethernet cable and setting up computer hardware and Internet connectivity.

It is important to follow this guide in the order of steps. Skipping a step will result in the failure to setup TouchBistro Pro properly.

It may be helpful to follow the steps by printing out this PDF. If you do work from a paper copy, be aware there are several hyperlinks in the PDF to web pages with additional information.