Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at support@touchbistro.com.

Email Support

You can also reach us by phone at 888-342-0131 (Outside of North America 647-925-4154). If you are experiencing a longer than normal wait time, please use the form above or email us at support@touchbistro.com and a representative will contact you.

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Sales Statistics & Charts

Print

Tap to view statistics and charts on: section totals, waiter totals, food totals and alcohol totals, tax totals, discount totals, time-based totals and category totals.

Refresh. Covers indicates the number of seats. Tap E-Mail to email the sales statistics. Tap Pie Charts to view each section (e.g., Section Totals, Waiter Totals, Food Totals, and Alcohol Totals) as pie charts.

Sections/Staff/Food/Alcohol

Tap the Sections/Staff/Food/Alcohol tab to get a summary of:

Your floor sections:  Before tax sales for sections you defined via your floor plan set. The value before the dollar amount indicates the number of bills closed in those sections.

Waiter Totals: Before tax sales each staff member made during their clocked in period for that business day. The number before the dollar amount indicates the number of bills each server closed.

Food Totals: Before tax sales for individual menu items marked as a food sales category.

Alcohol Totals: Before tax sales for individual menu items marked as an alcohol sales category.

Time of Day/Taxes/Discounts/Categories

Tap the Time of Day/Taxes/Discounts/Categories tab to get a summary of:

Tax Totals: The number before the dollar amount indicates the number of bills that charged out the tax.

Time-Based Totals: The number of bills closed in each hour block along with the before tax sales totals.

Discount Totals: Voids and discounts applied for the selected time range.

Category Totals: The number of bills closed for each menu category and the before tax sales totals for each menu category.

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