Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

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How to Reset your TouchBistro Account Password


If you wish to change your cloud password follow these steps:

1. Log out of your cloud account.

2. Do not log back in. Click Forget password.

3. Enter the username from your email and click Reset Password.

4. Click Return to Sign In.

5. Check your email. You should see a “reset password” email from TouchBistro. Open it and click Set New Password.

6. Enter your new password. Ensure it conforms with the minimum requirements. Click Reset Password.

7. Log back in with your new password.

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