Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at support@touchbistro.com.

Email Support

You can also reach us by phone at 888-342-0131 (Outside of North America 647-925-4154). If you are experiencing a longer than normal wait time, please use the form above or email us at support@touchbistro.com and a representative will contact you.

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Reservations – Clients

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The Clients tool lets you manage your database of clients, that is customers who have made reservations and provided names, phone numbers, and email addresses.

You can use one or more of the search fields to find a particular client or a group of clients (for example, maybe you are looking for clients in a particular area code). When you enter a search value, TouchBistro Reservations will return a list of clients that match that search value. If the results list is too long, you can added more specific search criteria.

If you click a client name, it will open the Customer Editor dialog box and let you make modifications to the client information. As well, you can click on the Booking History and Order History tabs to see details about the customer’s previous visits (like items order and tips left).

 

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