Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at support@touchbistro.com.

Email Support

You can also reach us by phone at 888-342-0131 (Outside of North America 647-925-4154). If you are experiencing a longer than normal wait time, please use the form above or email us at support@touchbistro.com and a representative will contact you.

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Remote Menu Management Introduction

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What is Remote Menu Management?

Remote Menu Management (RMM) lets you update your menu using the cloud site instead of the TouchBistro iPad app. Using the Remote Menu Management feature, you can add new menu items, change prices, edit/create new promotions, and do much more. A bulk upload utility also lets you create multiple menu items in one spreadsheet document and upload it.

Limitations

  • You cannot set up or manage your ingredient inventory via Remote Menu Management.
  • You cannot set up or manage your printers via Remote Menu Management.
  • Once enabled, you cannot edit your menu items on your iPad. You can only edit them via Remote Menu Management.
  • If you would like to use Remote Menu Management, you will need to contact TouchBistro support and have it enabled on our end for you.

 

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