Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

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Optimum Control


Chapter 1. Introduction

Optimum Control offers a complete food and beverage inventory management solution that is easy to use, no matter what your concept or size. Detailed recipe prep instructions make exact recipe and food costing easy. Streamline ordering and purchasing from all your suppliers at once with accurate, electronic invoicing.

Chapter 2. TouchBistro Inventory

If you’ve created recipes and ingredients in TouchBistro’s inventory system, TouchBistro does not export this data to this integration.

Chapter 3. Enabling in TouchBistro

1.  Login to your TouchBistro cloud portal.

2.  Click Partners.

3.  Click Optimum Control.

4.  Click Enable.

5.  Click Enable.

6.  Copy your Restaurant ID. You will need to enter this into your Optimum Control integration. Please consult with your Optimum Control onboarding representative for the location to enter it.