Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

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How to login to your Mac Pro Server using your Account Username and Password


1. Go to the Apple computer running your server application.

2. Ensure that your Apple computer is connected to the Internet. To check this, you can open your browser and search a website like or

3. Click Touchbistro Pro Server at the top left of the screen.

4. Select Login from the dropdown menu.

5. Type in your TouchBistro Username and Password into the fields.

6. Click Login.

Note: There is no remote login access to the Pro Server.