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Labor Reports

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Chapter 1. Selecting a Date Range

All Labor reports let you generate a report based on any date range (up to a maximum of 6 months).

Chapter 2. Hourly Labor Cost

The Hourly Labor Cost report shows total gross sales for each hour over the given time range, your total labor costs (BOH and FOH) for each hour over the given time range, as well as the labor cost expressed as a percentage of gross sales. The report will only show hours that have labor and/or sales. So if you’re closed from 2 am to 11 am, you won’t see those hours in the table.

The bar chart at the top will total up labor costs for each hour of the reporting range. The bar chart arranges hours from the most costly to least costly.

The Hourly Labor Cost table can be sorted by:

Column

Description

Time

An hour block of your configured service time.

Gross Sales

Your total sales (for the given date range) for that hour before discounts and taxes.

Labor Cost

The wages paid for all staff types (BOH/FOH) for that hour block. This is calculated based on the clock in/clock out times of all staff members and their set rate of pay plus over time (if configured).

Labor Cost %

The hour block’s labor cost expressed as a percentage of gross sales (before discounts/before tax).

Chapter 3. Hours Summary

The Hours Summary report gives you a summary of shifts, hours, and gross pay of each staff member over the given reporting range. The Hours Summary bar graph gives you a visual representation of labor costs per staff type. You can download this report as a CSV by clicking the CSV icon at the top of the report chart.

The Hours Summary table gives you time data about the shifts. You can sort by:

Column

Description

Name

The server name from the staff profile.

Staff Type

The staff type the staff member selected when he/she clocked in with his/her passcode.

Total Hours (in decimals)

The number of hours plus the minutes/seconds expressed as a decimal of a full hour. For display purposes, this will be rounded to the second decimal place.

Total Pay

The wages paid given the duration and the rate of pay plus over time (if configured).

Chapter 4. Labor Cost Analysis

The Labor Cost Analysis report will break out labor costs for the reporting period by Front of the House/Back of the House setting.

The Labor Cost Analysis table can be sorted by:

Column

Description

Labor Category

FOH indicates “front of the house”. BOH indicates “back of the house”. Front of the house and back of the house staff are differentiated on the Staff Type page. By default a staff type is treated as front of the house unless the General Permission Is Back of House is enabled.

Staff Type

A configured staff type.

Labor Hours

The total number of hours and minutes (expressed as a decimal) worked by all staff members who clocked in/out as that staff type.

Labor Cost

The wages paid per staff type. This is calculated based on the clock in/clock out times of all staff members for that staff type and their set rate of pay plus over time (if configured).

Labor Cost %

The staff type’s labor cost expressed as a percentage of gross sales (before discounts/before tax).

Avg. Wage Rate

Average hourly wage for all staff members who clocked in under that staff type.

Chapter 5. OT – Details

The Overtime – Details report gives you hour and overtime information on each shift logged for the given reporting range.

You can sort by:

Column

Description

Name

The staff name from the staff profile.

Shift Type

The staff type the staff member selected when he/she clocked in with his/her passcode.

Clock-In

The time when the staff member clocked in with his/her passcode. The exact second the staff member clocked in is not displayed.

Clock-Out

The time when the staff member clocked out with his/her passcode.  The exact second the staff member clocked in is not displayed.

Total Hours

The number of hours plus the minutes/seconds expressed as a decimal of a full hour. Values are rounded to the second decimal place.

Reg. Hours

The number of hours in the shift that qualify for the regular hourly wage.

OT1 Hrs.

The number of hours in the shift that qualify for the Shift 1 overtime rate (if Shift 1 overtime rule was set up).

OT1 Rate

Rate paid for hours qualifying for Shift 1 overtime.

OT2 Hrs.

The number of hours in the shift that qualify for the Shift 2 overtime rate (if Shift 2 overtime rule was set up).

OT2 Rate

Rate paid for hours qualifying for Shift 2 overtime.

Payout Period OT Hrs.

TouchBistro accounts for hours that exceed the programmed period maximum on later shifts. For example, if an employee worked 50 hours (10 hours a shift, for 5 days) and overtime applies after 40 hours, the first four 10 hour shifts (40 hours) will be calculated at the normal hourly wage. The final 10-hour shift will be calculated at the overtime rate.

Payout Period OT Rate

Indicates the rate used if any of the hours qualify for the pay period overtime rate.

Gross Pay

Total of Regular Hours x Regular Rate plus Payout Period Overtime Hours x Payout Period Overtime Rate.

Chapter 6. OT – Summary

The Overtime – Summary report gives you information on staff shifts, hours worked, any hours worked that qualify for overtime, and pay (regular, overtime, and gross) for the given reporting range. Shifts are measured by clock-in/clock-outs by staff members on TouchBistro.

You can sort by:

Column

Description

Name

The server name from the staff profile.

Shifts

The number of shifts the staff member worked for the selected range.

Reg. Hours

The number of hours and minutes (expressed as a decimal) calculated using the normal hourly wage.

OT Hours

The number of hours worked that were calculated at an overtime wage (if a rule was set up).

Reg. Pay

Regular hours worked times the regular hourly wage.

OT Pay

Overtime hours worked times the overtime wage set.

Gross Pay

The total wage paid.

Chapter 7. Shift Details

The Shifts report gives you information on the number of shifts registered per day over the given reporting range. Shifts are measured by clock-in/clock-outs by staff members on TouchBistro. The Shifts bar graph gives you a visual representation of the number of clock-in/clock-outs per day. You can download this report as a CSV by clicking the CSV icon at the top of the report chart.

Note: Labor cost figures on this report do not calculate overtime. See the Overtime reports below for labor reporting that involves overtime calculations. As well, see the Settings section in this guide for information on how to create overtime rules.

The Shifts table gives you time data about the shifts. You can sort by:

Column

Description

Name

The server name from the staff profile.

Staff Type

The staff type the staff member selected when he/she clocked in with his/her passcode.

Clock-In

The time when the staff member clocked in with his/her passcode. The exact second the staff member clocked in is not displayed.

Clock-Out

The time when the staff member clocked out with his/her passcode.  The exact second the staff member clocked in is not displayed.

Duration (in decimals)

The number of hours plus the minutes/seconds expressed as a decimal of a full hour. For display purposes, this will be rounded to the second decimal place.

Hourly Rate

The hourly wage paid.

Pay

The wages paid given the duration and the rate of pay. As noted the Duration figure in the report is rounded to the second decimal place. Labor Cost will be calculated via the un-rounded duration that’s not visible to the user.  Labor Cost, hence, may be slightly different from doing a simple calculation that multiplies the displayed Duration and the Hourly Rate.

In the above example, we easily see 11.42 x $10 should come to $114.20. However, in reality, the actual duration is 11.424. The Duration field rounds to the second decimal place. Hourly Rate, however, uses the un-rounded duration (that is 11.424) to calculate the actual labor cost.

See this guide for a greater discussion on how to use TouchBistro to report hours and pay.

See Also

OVERTIME AND MULTIPLE STAFF TYPES

CLOUD LABOR REPORTS (Video)

 

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