Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at support@touchbistro.com.

Email Support

You can also reach us by phone at 888-342-0131 (Outside of North America 647-925-4154). If you are experiencing a longer than normal wait time, please use the form above or email us at support@touchbistro.com and a representative will contact you.

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Support Department of the Year!

Printer Samples

Print

Chapter 1. Kitchen Ticket Samples

The following kitchen tickets were printed on a Star impact printer. Tickets on Epson impact printers will be roughly the same. However, Epson impact printers do not support red table information. You can customize kitchen tickets under Admin Settings | Bill & Chits.

Ticket by Course then by Seat

Ticket by Seat then by Course

 

Note: Epson ticket printers do no support printing table information in red.

 

Note: Epson ticket printers do no support printing table information in red.

Ticket Fire Order

Pickup Ticket

Note: Epson ticket printers do no support printing table information in red.

Note: Epson ticket printers do no support printing table information in red.

Ticket Reprint

Void ticket

 

Note: Epson ticket printers do no support printing table information in red.

Note: Epson ticket printers do no support printing table information in red.

Order Ticket with Banner

Ticket Large Font Option

 

Note: Epson ticket printers do no support printing table information in red.

Note: Epson ticket printers do no support printing table information in red.

Order Ticket with Custom Takeout Banner

Note: Epson ticket printers do no support printing table information in red.

Chapter 2. Receipts

Below are examples of receipts generated by TouchBistro. Sign on Slip, Sign on Screen, and the Credit Card Refund receipts generated via integrated card payments. Also included are iWL220 receipts generated via the iWL220’s printer.

Sign on Slip Receipt

Sign on Screen Receipt

Credit Card Refund Receipt

 Customer Receipt

iWL220 Credit Card Slip, if verified by PIN

iWL220 Refund Slip

iWL220 Transaction Not Approved

iWL220 Sign on Slip

iWL220 Batch Submit Report

Chapter 3. Accounts

When you charge out an order, a table, or a cash register order to an account, you have the option to generate an account signature slip.

Account Signature Slip

 

Chapter 4. End of Day Reads

End of Day

Sample Server Read