Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at support@touchbistro.com.

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at support@touchbistro.com and a representative will contact you.

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How do I Delete a Closed Bill?

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If you need to delete some bills you created during training, do the following:

1. Login as Admin.

2. Tap Admin | Bill / Guest Check History in the top right hand corner.

3. Select start and finish dates where all practice occurred.

4. Tap Refresh.

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5. In the Results column tap on a receipt to be deleted.

6. Tap on the imaged receipt to display the Bill Options menu.

7. Tap Reopen as a Tab.

8. Tap Yes.

9. Tap Orders.

10. Tap the Information icon associated with the order.

11. Tap Delete Order.

12. If prompted, enter your Admin pass code.

13. Repeat the steps above for each individual practice guest check to be deleted.