Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

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Support Department of the Year!



Chapter 1. Cloud Reporting and Cloud Backups

Tap TouchBistro Cloud to enable TouchBistro to interact with cloud features.



Active Table Sync

This feature is currently not being used. Leave it disabled.

Automatically Backup Restaurant Data Daily

If enabled, TouchBistro will back up your restaurant data to TouchBistro’s cloud backup. If your iPad (solo or Integrated Pro Server main device) or your Mac Mini is ever stolen or damaged, email TouchBistro support. TouchBistro support can use this cloud backup to help you restore your restaurant.

Cloud Reporting Sync

Disable if you don’t wish to use Cloud Reporting.

Chapter 2. Uploading Your Menu

If you need to back up your menu and have it put on another iPad, view this tutorial.

See Also

Cloud Reporting

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