Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at support@touchbistro.com.

Email Support

You can also reach us by phone at 888-342-0131 (Outside of North America 647-925-4154). If you are experiencing a longer than normal wait time, please use the form above or email us at support@touchbistro.com and a representative will contact you.

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Checking if an iDynamo is Properly Connected

Print

To check if your iDynamo is connected and sufficiently charged, follow these steps:

1. Tap Settings on the iPad.

2. Tap General | About.

3. Ensure there’s an iDynamo5 item at the bottom of the list.