Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

stevie customer service16 st side

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Checking if an iDynamo is Properly Connected


To check if your iDynamo is connected and sufficiently charged, follow these steps:

1. Tap Settings on the iPad.

2. Tap General | About.

3. Ensure there’s an iDynamo5 item at the bottom of the list.