Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

Email Support

You can also reach us by phone at 888-342-0131 (Outside of North America 647-925-4154). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

stevie customer service16 st side

Support Department of the Year!

Checking if an iDynamo is Properly Connected


To check if your iDynamo is connected and sufficiently charged, follow these steps:

1. Tap Settings on the iPad.

2. Tap General | About.

3. Ensure there’s an iDynamo5 item at the bottom of the list.