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TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at support@touchbistro.com.

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You can also reach us by phone at 888-342-0131 (Outside of North America 647-925-4154). If you are experiencing a longer than normal wait time, please use the form above or email us at support@touchbistro.com and a representative will contact you.

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Changing an Optional Modifier to a Required Modifier

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Sometimes you may create an optional modifier and associate it with various menu items. Later you decide it should be a required or “forced” modifier. If you later change it to being a forced modifier, TouchBistro will not change the menu item’s optional modifier status. In other words, even though you’ve now made it a forced modifier, when you add items to the order screen, TouchBistro won’t automatically pop up the Modifications dialog box.

This document will walk you through how to reset your modifier associations to get menu items to automatically invoke the forced modifier.

1. Before you begin make sure none of the menu items with the modifier association are on open order screens. Close those tables or orders before making changes to the modifiers.

2. Let’s say you created a modifier called Add Ons. Initially it was for optional mods with up charges (like bacon or cheese) but you decided to add free add ons like condiments and veggies.

3. If you change Minimum number of selections required per menu item from 0 to 1, TouchBistro will not yet apply the new forced setting.

4. Tap Done.

5. Tap the Information icon associated with the modifier group.

6. Tap Assign to Menu Items.

7. Find the menu items this modifier was assigned to under the category tabs.

8. Tap each item to remove the checkmarks.

9. Tap Done.

10. Tap the Information icon associated with the modifier group.

11. Again find the menu items you want to associate with the modifier group.

12. Tap each item to add the checkmarks.

13. Tap Done.

Your modifier group will now apply the “force” when the item is added to the order screen.

If you later decide to make a forced modifier group optional, repeat these steps. Remove the checks and then re-add the checks after changing the modifier group to optional.

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