Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at support@touchbistro.com.

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at support@touchbistro.com and a representative will contact you.

stevie customer service16 st side

Support Department of the Year!

Changing a Modifier’s Force Setting to Non Forced After It has been Associated with Menu Items

Print

Chapter 1. Introduction

Sometimes you may create a forced modifier and associate it with various menu items. Later you decide it should not be a required or “forced” modifier. If you later change it to being an optional modifier, TouchBistro will not change the menu item’s forced modifier status. In other words, even though you’ve now made it an optional modifier, when you add items to the order screen, TouchBistro still automatically pop up the Modifications dialog box.

Section 1. Example Steps

This document will walk you through how to reset your modifier associations to get menu items to no longer automaticaly invoke the modifier.

1. Before you begin make sure none of the menu items with the modifier association are on open order screens. Close those tables or orders before making changes to the modifiers.

2. Let’s say you created a modifier called Add Ons. Initially, it was set as a forced mod (1 was entered into the Minimum number field) but you decided later it should be optional.

3. If you change Minimum number of selections required per menu item from 1 to 0, TouchBistro will not yet apply the new forced setting.

4. Tap Done.

5. Tap the Information icon associated with the modifier group.

6. Tap Assign to Menu Items.

7. Find the menu items this modifier was assigned to under the category tabs.

8. Tap each item to remove the checkmarks.

9. Tap Done.

10. Tap the Information icon associated with the modifier group.

11. Again find the menu items you want to associate with the modifier group.

12. Tap each item to add the checkmarks.

13. Tap Done.

Your modifier group will now remove the “force” when the item is added to the order screen.