Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

Email Support

You can also reach us by phone at 888-342-0131 (Outside of North America 647-925-4154). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

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Support Department of the Year!

Before you Begin


Verify Your Restaurant Name Does Not Contain an Ampersand

Note: Moneris uses your Restaurant Profile information to process payments. If your restaurant profile name has an ampersand (&) this will result in a processing error. Visit the Restaurant screen and edit the name of your venue in the Name field and change & to “and”.

If your restaurant name did employ an ampersand, you could also contact Moneris support at 1 866 319 7450 and verify they have not entered your restaurant name with an ampersand.

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