Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at support@touchbistro.com.

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at support@touchbistro.com and a representative will contact you.

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Barcode Scanners

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TouchBistro supports the iOS-certified Socket 700 Series portable barcode scanners. Because the S700 and the S730 are not compatible with QR codes, we advise customers to buy the S740 model which is compatible with both barcode scanning and TouchBistro integrations using QR codes.

We also support the older Socket Series 7 line: the Socket CHS 7Ci and Socket CHS 7Qi. These scanners are no longer available from Socket.

 

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