Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

Email Support

You can also reach us by phone at 888-342-0131 (Outside of North America 647-925-4154). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

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Support Department of the Year!

Assigning Update Rights


By default the admin can accept changes on the iPad pushed from cloud’s Remote Menu Management. However, you can make this option available to other staff types.

1.  Tap Admin | Admin Settings | Staff.

2.  Tap Staff Types.

3.  Tap a staff type like Manager or Server.

4.  Under the Manager Permissions enable Can Accept Pending Cloud Changes.

5.  Tap Done.


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