Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at

Email Support

You can also reach us by phone at 888-342-0131 (Outside of North America 647-925-4154). If you are experiencing a longer than normal wait time, please use the form above or email us at and a representative will contact you.

stevie customer service16 st side

Support Department of the Year!

How do I Adjust Previously Closed Bills?


1. Log in using an admin or manager code. Ideally you should use a manager code. You should not use your admin code for any other purpose other than adjusting your restaurant setup.

2. Tap Admin | Bill / Guest Check History in the top right hand corner.

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3. Select start and finish dates where all practice occurred.

4. Tap Refresh.

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5. In the Results column tap on a receipt to be deleted.

6. Tap on the imaged receipt to display the Bill Options menu.

7. Tap Reopen as a Tab.

8. Tap Yes.

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9. Tap Orders.

12. Tap All Bar Tabs. Look for the bill that has the words Unseen/Unpaid in the cell.

13. Tap on the item.

adjclosedbillimage009 How do I Adjust Previously Closed Bills?

14. Adjust and process the payment as you normally would.

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